Customer Service Specialist

3 weeks ago


Wichita, Kansas, United States Mass Markets Full time

About Mass Markets

We are a leading company in the industry, and we're looking for a talented Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional service to our clients through inbound and outbound contacts.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Ensure first call resolution through effective problem-solving and communication skills
  • Research systems to find missing information and coordinate with other departments as needed
  • Accurately document and process customer claims in appropriate systems

Salary: $45,000 - $55,000 per year, depending on experience

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

Hiring Immediately



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