Enterprise Account Manager

3 weeks ago

San Francisco, California, United States Atlassian Full time

About the Role:

We are seeking an experienced Enterprise Account Manager to join our team at Atlassian. As an Enterprise Account Manager, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams to ensure customer satisfaction.

Key Responsibilities:

  • Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.
  • Developing and executing strategic sales plans to achieve company sales goals and targets.
  • Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.
  • Building and maintaining relationships with C-level and other executive relationships.
  • Understanding client needs and proposing appropriate solutions to meet those needs.
  • Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.
  • Negotiating contracts and pricing agreements with clients.
  • Providing accurate forecasting and account planning and sales forecasts to management.
  • Staying updated on industry trends and competitors to maintain a competitive edge.
  • Traveling to meet clients and attend industry events as necessary.

Requirements:

  • 6+ years of quota-carrying Enterprise Software Sales Experience
  • Experience growing enterprise accounts, and applying strategy that results in greater outcomes
  • Experience engaging and building C-level and executive relationships
  • Experience creating alignment and orchestrating internal account teams
  • Experience managing key customer relationships and closing strategic sales opportunities
  • Extensive experience utilizing a CRM to achieve and correlate key performance metrics
  • Building and leading territory & strategic account plans
  • Experience leading or coordinating Account teams to drive successful customer outcomes
  • Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities
  • Proven track record of meeting or exceeding performance targets
  • Contributes to the overall team culture in a positive, impactful way
  • You possess a learner mindset

About Atlassian:

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, visit /crh.

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