Store Manager

1 week ago

Orange, California, United States Polly Pies Full time
Job Description

Job Summary: We are seeking a highly skilled and experienced Restaurant Operations Manager to lead our team at Pollys Pies. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Leadership and Team Management: Lead and motivate a high-performing team to achieve business objectives, provide coaching and development opportunities, and foster a positive work environment.
  • Store Operations: Oversee all aspects of store operations, including inventory management, labor scheduling, and cash handling procedures.
  • Customer Service: Ensure that every customer has an exceptional experience, resolving any issues promptly and professionally.
  • Financial Management: Analyze sales data, manage labor costs, and implement strategies to increase revenue and profitability.
  • Marketing and Sales: Develop and implement local marketing initiatives to attract and retain customers, and drive sales growth.
  • Inventory and Supply Chain Management: Manage inventory levels, negotiate with suppliers, and ensure timely delivery of products.
  • Food Safety and Quality: Ensure that all food safety and quality standards are met, and that our products are consistently of high quality.
  • Store Maintenance and Security: Oversee the maintenance and security of the store, including ensuring that all equipment is in good working order and that the store is clean and well-maintained.
  • Compliance and Risk Management: Ensure that all company policies and procedures are followed, and that the store is compliant with all relevant laws and regulations.

Requirements:

  • 5+ years of experience in restaurant management or a related field.
  • Proven track record of success in leading high-performing teams and driving sales growth.
  • Strong knowledge of restaurant operations, including inventory management, labor scheduling, and cash handling procedures.
  • Excellent customer service and communication skills.
  • Ability to analyze data and make informed business decisions.
  • Strong marketing and sales skills, with the ability to develop and implement local marketing initiatives.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; bachelor's degree preferred.

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