IT Support Specialist

7 days ago


Lincoln, Nebraska, United States Govcio LLC Full time
Job Title: Junior IT Service Technician

GovCIO is seeking a highly skilled Junior IT Service Technician to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our federal customer.

Key Responsibilities:
  • Provide on-call support for technical issues received via the ServiceNow ticketing system.
  • Collaborate with network services, software systems engineering, and applications development teams to resolve technical problems.
  • Recommend systems modifications to reduce user problems.
  • Perform routine system maintenance and analysis functions, including hardware configurations and equipment upgrades.
  • Install operating system patches, upgrades, and software via SCCM Software Center.
  • Provide remote support services for telework/home users.
  • Ensure user applications work over VPN and/or Citrix.
  • Manage user relocation requests.
  • Ensure devices are properly encrypted.
  • Local On-Site Cabling.
  • Provide on-site support for enterprise groups such as the network and security operation centers.
  • Restart network equipment, including switches and routers as directed by enterprise networking.
  • Replace defective network equipment.
  • Wireless Services.
  • Assist users with mobile communication devices.
  • Provide tier 2 support, including hardware troubleshooting, OS reinstall, and assisting with device swapping.
  • Asset Inventory Support.
  • Assist with physical inventory as needed.
  • Assist with receiving and receipting property.
  • Disposal Preparation Support.
  • Process computer equipment for disposal.
  • Ensure disposal policies are properly employed.
  • Ensure all devices are fully wiped of information before leaving the facility.
  • Video Conferencing and Audio/Video O&M.
  • Troubleshoot system problems and repairs.
  • Work with support staff for remote troubleshooting and repairs.
  • Assist in setting up presentation devices and video conferencing units.
  • Support pre/post application releases.
  • Gather, analyze, and report end-user support trends.
Qualifications:
  • High School with 0 - 2 years (or commensurate experience).
  • US Citizen.
  • High degree of technical proficiency.
  • Excellent problem-solving skills and analytical abilities.
Preferred Qualifications:
  • Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role.
  • Certification in Microsoft Operating Systems.
  • Familiarity with SCCM remote resolution and using SCCM to remotely complete software installation.
  • CompTIA Network+.
  • CompTIA A+.
  • CompTIA Server+.
  • CompTIA Security+.
Clearance Required:

Must be able to obtain and hold a Public Trust Clearance.



  • Lincoln, Nebraska, United States TeamLogic IT, Lincoln, NE Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at TeamLogic IT in Lincoln, NE. As a key member of our technical team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide timely and effective support...


  • Lincoln, Nebraska, United States TeamLogic IT, Lincoln, NE Full time

    Job Title: Level III Engineer/TechnicianJob SummaryWe are seeking a highly skilled and experienced Level III Engineer/Technician to join our team at TeamLogic IT, Lincoln, NE. As a key member of our technical team, you will be responsible for providing top-notch IT support and services to our clients.Key ResponsibilitiesProvide timely and effective...

  • Support Specialist

    2 weeks ago


    Lincoln, Nebraska, United States Wyndy LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Support Specialist to join our team at Wyndy LLC. As a Support Specialist, you will play a vital role in providing assistance and guidance to individuals in need.Key ResponsibilitiesOffer support and problem-solving to promote the well-being and success of individualsCollaborate with various...

  • IT Support Specialist

    3 weeks ago


    Lincoln, Nebraska, United States Ameritas Full time

    About the Role:Ameritas is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our employees, ensuring that their computer equipment and software are running smoothly and efficiently.Key Responsibilities:Execute associate moves...


  • Lincoln, Nebraska, United States RemX Full time

    Job OverviewOur client in the Lincoln area is in search of an Office Support Specialist to enhance their operational efficiency. This role is pivotal in ensuring smooth administrative processes within the organization. Key ResponsibilitiesDraft and manage reports and communications for relevant management and departments.Schedule appointments and arrange...


  • Lincoln, Nebraska, United States Lincoln Public Schools Full time

    Lincoln Public Schools is seeking a skilled and dedicated individual to fill the role of Healthcare Support Specialist.As a Healthcare Support Specialist, you will play a vital role in providing high-quality healthcare services to the school community. Your primary responsibilities will include:• Providing first aid and CPR services to students and...


  • Lincoln, Nebraska, United States Catholic Health Initiatives Full time

    About the RoleWe are seeking a dedicated and compassionate individual to join our healthcare team as a Clinical Support Specialist. In this role, you will play a vital part in ensuring our patients receive exceptional care and attention throughout their clinic experience.Key ResponsibilitiesAdminister medications accurately and safely, adhering to patient...


  • Lincoln, Nebraska, United States Southeast Nebraska Development District Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Southeast Nebraska Development District. As an Administrative Support Specialist, you will provide administrative support to ensure the efficient operation of our office.Key ResponsibilitiesProvide administrative support to ensure the...


  • Lincoln, Nebraska, United States Unavailable Full time

    Clinical Opportunities at CHI Health **About Us** CHI Health, a part of CommonSpirit Health, is a leading healthcare provider in Nebraska and southeast Iowa. Our network of 150+ clinics delivers quality care to patients across the region. **Job Summary** We are seeking a skilled Clinical Support Specialist to join our team. As a Clinical Support...


  • Lincoln, Nebraska, United States City and County Healthcare Full time

    About the Role:We are seeking a compassionate and caring individual to join our team as a Care Support Specialist. As a Care Support Specialist, you will play a vital role in providing high-quality care and support to our customers in their own homes.Key Responsibilities:Provide personal care and support to customers, including bathing, dressing, and...


  • Lincoln, Nebraska, United States State of Nebraska Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at the Department of Environment and Energy. As a key member of our NPDES and State Permits team, you will provide critical administrative support to ensure the smooth operation of our programs.Key ResponsibilitiesProvide administrative...


  • Lincoln, Nebraska, United States Hyland Full time

    Job SummaryWe are seeking a skilled Cloud Support Specialist to join our team at Hyland. As a Cloud Support Specialist, you will be responsible for providing technical assistance to customers and resolving issues related to our cloud-based solutions.Key ResponsibilitiesTroubleshoot and Resolve Issues: Utilize company systems, utilities, and support processes...

  • IT Support Specialist

    4 weeks ago


    Lincoln, Nebraska, United States Ameritas Full time

    About the RoleAmeritas Life Insurance Corp is seeking a skilled IT Support Specialist to drive business growth by providing top-notch technical support to internal end users. This role will be responsible for assisting with password resets, printer and network device issues, and lower-severity IT access ticket requests.This position will combine a basic...


  • Lincoln, Nebraska, United States Rise Academy Full time

    Job OverviewPosition SummaryThe Community Support Specialist will provide guidance and assistance to individuals transitioning back into society after incarceration. Reporting to the Reentry Services Manager, this role involves working with clients both before and after their release to eliminate barriers to reintegration and to help them access community...


  • Lincoln, Nebraska, United States Rise Academy Full time

    Job OverviewPosition SummaryThe Community Support Specialist will assist and empower RISE program graduates as they reintegrate into society after incarceration. Reporting to the Reentry Manager, this role involves working with individuals both before and after their release to eliminate barriers to successful reentry and to help them access community...


  • Lincoln, Nebraska, United States Rise Academy Full time

    Job OverviewPosition SummaryThe Community Support Specialist will assist and empower RISE program graduates as they reintegrate into society after incarceration. Reporting to the Reentry Manager, this role involves working with individuals both before and after their release to eliminate barriers to successful reentry and to facilitate access to community...


  • Lincoln, Nebraska, United States AR SOLUTIONS INC Full time

    Job OverviewPosition Title: Office Support SpecialistCompensation: $16.00-$18.00/hrWork Schedule: Full-time, 40 hours per week Monday-Thursday: 8:00 am - 5:00 pm Friday: 8:00 am - 2:30 pmRole Summary: The Office Support Specialist is tasked with performing data entry, preparing documentation for the internal legal team, and providing general administrative...


  • Lincoln, Nebraska, United States Lincoln Surgical HospitalNebraska Surgery Center Full time

    Join Our Team as a Surgical Technology Support SpecialistLincoln Surgical Hospital is a pioneering healthcare institution dedicated to delivering outstanding surgical services to our patients. Our committed team of physicians and staff work tirelessly to ensure the best surgical outcomes in a patient-centered environment. We are seeking remarkable...


  • Lincoln, Nebraska, United States Lincoln Public Schools Full time

    Job SummaryWe are seeking a highly skilled and dedicated Intervention Specialist Substitute to join our team at Lincoln Public Schools. As a key member of our educational community, you will play a vital role in supporting students with behavioral issues and providing life skills programming.Key ResponsibilitiesDevelop and maintain positive relationships...


  • Lincoln, Nebraska, United States KMM Full time

    Position Overview:The Procurement Support Specialist plays a vital role in the process of acquiring goods and services, including essential materials, tools, and supplies necessary for operations. Key Responsibilities:- Monitor and track the delivery of purchase orders.- Arrange for expedited deliveries as needed.- Facilitate communication and coordination...