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Practice Management Coordinator

1 month ago

Boston, Massachusetts, United States Form Health Full time
About the Role:

As the Practice Management Coordinator at Form Health, you will play a pivotal role in advancing our mission of delivering specialized care in Obesity Medicine. Reporting to the Director of Practice Operations, you will oversee administrative responsibilities and provide comprehensive support across various functions. This hybrid position requires an onsite presence three days a week. The ideal candidate will thrive in a dynamic, fast-paced environment, embracing adaptability and efficiently managing multiple tasks to ensure seamless office operations while supporting our patient-centered mission.

Key Responsibilities:
  • Manage daily schedule adjustments, including handling call-outs, vacations, and clinician changes.
  • Optimize schedules to ensure smooth operations while overseeing staff time-off requests and clinical transitions.
  • Resolve concerns from providers, staff, and patients to create a positive, collaborative environment.
  • Maintain records of Continuing Medical Education (CME) activities.
  • Deliver high-quality service to clinicians and vendors by effectively addressing and resolving issues.
  • Manage patient concerns and provide support for special projects and ad hoc tasks as needed.

Requirements:
  • Associate's degree or higher, or have 3+ years of relevant work experience and/or specialized training in lieu of formal education.
  • Recent experience managing schedules within a high-volume medical group with numerous providers.
  • Proficiency in Google Suite, particularly intermediate Google Sheets, and/or Microsoft Office Suite, with a focus on Excel.
  • Basic understanding of credentialing and licensing regulations.
  • Demonstrate strong organizational, communication, and interpersonal skills, with a proven ability to manage multiple projects, prioritize tasks, and work independently.
  • Excel in a dynamic environment, showing adaptability and creative problem-solving abilities.
  • Commitment to maintaining patient and staff confidentiality.

About Form Health:

Form Health is a venture-backed innovative startup dedicated to empowering patients and leading the field of Obesity Medicine. Our mission is to provide high-quality expert care and leverage technology to enhance the patient experience. We hold ourselves to the highest standards of clinical care and treat every individual with empathy and respect. We are deeply invested in our core value to put patients first and committed to creating a culture where every employee is valued and we learn and improve together.