Service Coordination Specialist
1 week ago
Position: Customer Service Specialist
Location: Kingston, NY (Ulster County) - On Site
Work Schedule: Per Diem with flexible hours
Compensation: $18.00 per hour
About Access: At Access, we are dedicated to making a positive impact in the community. Our mission is to empower individuals to lead healthy and fulfilling lives. As part of our innovative team, you will contribute to the well-being of over 10,000 individuals annually across the Hudson Valley, supporting them in achieving their aspirations.
Role Overview:
As a Customer Service Specialist, your responsibilities will include:
- Providing exceptional customer service in a dynamic community counseling environment.
- Managing phone communications, taking messages, and coordinating client appointments.
- Organizing client records, including setting up charts, filing, archiving, and billing for medical services.
- Assisting in the registration process for new clients seeking services.
- Performing additional tasks as required to support the team.
Candidate Profile:
The ideal candidate will possess:
- A minimum of one year of experience in a clerical support capacity.
- Proficiency in computer skills and familiarity with electronic health records.
- Strong communication, customer service, and organizational abilities.
- Bilingual proficiency in English and Spanish is advantageous.
Equal Employment Opportunity: Access is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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