Service Coordination Specialist

1 week ago


Kingston, New York, United States Access Full time

Position: Customer Service Specialist

Location: Kingston, NY (Ulster County) - On Site

Work Schedule: Per Diem with flexible hours

Compensation: $18.00 per hour

About Access: At Access, we are dedicated to making a positive impact in the community. Our mission is to empower individuals to lead healthy and fulfilling lives. As part of our innovative team, you will contribute to the well-being of over 10,000 individuals annually across the Hudson Valley, supporting them in achieving their aspirations.

Role Overview:

As a Customer Service Specialist, your responsibilities will include:

  • Providing exceptional customer service in a dynamic community counseling environment.
  • Managing phone communications, taking messages, and coordinating client appointments.
  • Organizing client records, including setting up charts, filing, archiving, and billing for medical services.
  • Assisting in the registration process for new clients seeking services.
  • Performing additional tasks as required to support the team.

Candidate Profile:

The ideal candidate will possess:

  • A minimum of one year of experience in a clerical support capacity.
  • Proficiency in computer skills and familiarity with electronic health records.
  • Strong communication, customer service, and organizational abilities.
  • Bilingual proficiency in English and Spanish is advantageous.

Equal Employment Opportunity: Access is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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