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Client Support Coordinator

2 months ago

Kingston, New York, United States Unlimited Care, Inc. Full time
Position Overview

This role presents a chance to profoundly impact individuals' lives. You will assist case managers in offering clients the opportunity to restore their dignity and independence, facilitating their reintegration into the community.

Unlimited Care Inc. is seeking a Client Support Coordinator for participants in the Medicaid Waiver Programs, specifically within the Nursing Home Transition and Diversion and Traumatic Brain Injury initiatives.

Key Responsibilities:

• Support Service Coordinators in crafting detailed Service Plans, delivering services, and coordinating medical appointments and transportation needs.

• Manage inquiries via phone, email, and fax, ensuring messages are appropriately directed and service challenges are addressed promptly.

• Organize and maintain all documentation and reports systematically, ensuring timely updates and annual reviews of all files.

• Participate in Team Meetings and service plan development discussions as necessary.

Qualifications:

· An associate's degree is required.

· Proficiency in Microsoft Office Suite is essential.

· A collaborative team player who can also work independently.

· Strong verbal and written communication abilities are necessary.

· Capability to thrive in a dynamic, multi-tasking environment.

· A valid driver's license is required, along with the ability to travel as needed.

Unlimited Care, Inc. is an Equal Opportunity Employer.

About the Company

At Unlimited Care, Inc., we are dedicated to making a positive impact in the lives of those we serve. Established in 1975, we are a premier licensed home health care provider, operating multiple offices across New York. Our team includes RNs, LPNs, Certified Home Health Aides, Homemakers, and Personal Care Aides, all trained to deliver a comprehensive range of skilled healthcare services.