Operations Manager

2 weeks ago


Orlando, Florida, United States Domino's Pizza LLC Full time

Company Overview

This family-owned franchise with multiple locations offers a remarkable opportunity for professional advancement.

Position Overview

As an Operations Manager, you will take charge of ensuring that all team members are performing their roles effectively.

Your day begins with overseeing daily operations and ensuring that everyone is aligned with their responsibilities.

In this role, you will also manage the team dynamics, ensuring that all employees, including your superiors, are meeting expectations.

This is your chance to step into a leadership role within a dynamic environment.

We are looking for individuals with strong judgment, numerical skills, and the ability to handle multiple tasks simultaneously.

Join a company that values a fun and adaptable workplace while providing you with invaluable experience in the food service industry.

Key Responsibilities
You will oversee all aspects of operations during your shift, which includes managing costs, inventory, cash handling, and customer relations. Setting a positive example is crucial, and adherence to company policies and procedures is expected from both you and your team.

Additional Responsibilities:

Staff management, documentation, cost management, cash handling, food safety, scheduling, maintaining a professional image, delivering exceptional customer service, ensuring attendance and punctuality, maintaining cleanliness, marketing initiatives, and driving profitability.



Career Growth
Many of our team members have progressed from entry-level positions to successful franchise owners.

Opportunities for advancement include moving from Operations Manager to General Manager, and potentially to Franchise Owner or Corporate Operations Manager.



Commitment to Diversity
We strive to recognize, appreciate, and utilize the unique talents of all individuals, fostering an environment where everyone can reach their full potential.

Summary

We take pride in our team members, and they take pride in our brand. Achieving excellence in pizza delivery requires a dedicated team working collaboratively.



General Duties for All Team Members

  • Operate all necessary equipment.
  • Stock ingredients from delivery to storage and preparation areas.
  • Prepare food products.
  • Process customer orders via phone and in-person.
  • Conduct inventory checks and complete related documentation.
  • Maintain cleanliness of equipment and facilities regularly.

Training
On-the-job training and orientation will be provided.

Communication Skills

  • Ability to understand and provide clear written instructions.
  • Effective verbal communication with customers and team members to process orders efficiently.

Essential Skills

  • Ability to perform basic arithmetic operations accurately and swiftly (calculator use permitted).
  • Capability to make correct monetary change.
  • Strong verbal, written, and telephone skills for order processing.
  • Motor coordination to perform precise tasks quickly.
  • Proficiency in entering orders using a computer or touchscreen.
  • Navigation skills to locate addresses within the delivery area.
  • Ability to navigate various terrains while carrying products.

Qualifications

Additional Information

All information will be kept confidential in accordance with EEO guidelines.
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