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Compliance and Operations Manager

2 months ago


Orlando, Florida, United States Scale Up Media Full time
Job Description

About Us:

At Scale Up Media Agency, we prioritize excellence in compliance and regulatory standards within the healthcare sector. We are on the lookout for a proficient and committed Operations Manager with a specialization in Compliance to support our COO in daily operations and ensure the flawless execution of our compliance protocols. This position is vital for managing and improving our Medicare compliance procedures while also enhancing the operational effectiveness of our internal marketing agency.

Role Overview:

As the Operations Manager with a Compliance focus, you will undertake a dual responsibility of assisting our COO with operational duties and supervising Medicare compliance. Your key role will involve ensuring that all Medicare-related documentation adheres to state and federal regulations, while also contributing to the overall operational effectiveness of the agency. This position requires a candidate with a robust background in operations management and compliance, coupled with exceptional organizational skills, meticulous attention to detail, and strategic thinking capabilities.

Key Responsibilities:

  • Operations Oversight:
    • Assist the COO in overseeing daily operations, ensuring efficient and seamless workflows.
    • Collaborate with various departments to enhance business processes and support operational objectives.
    • Manage projects and initiatives that drive the agency's overall success.
    • Work alongside the COO to formulate and execute operational strategies that align with organizational goals.
  • Compliance Oversight:
    • Review and validate marketing or promotional materials to ensure compliance with Medicare regulations.
    • Provide expert advice on Medicare compliance issues and collaborate with internal teams and external clients.
    • Partner with cross-functional teams to embed compliance into all business operations.
    • Develop, initiate, maintain, and revise Medicare materials, ensuring they follow approval protocols with our clients.
    • Act as the primary liaison for clients during the audit process, ensuring smooth and timely execution.
    • Maintain accurate and comprehensive records of compliance activities and reports.
    • Serve as the main contact for external audits and regulatory inquiries, providing thorough support and coordination.
    • Conduct risk assessments and periodic reviews to identify and mitigate compliance risks.
    • Collaborate with the marketing director to manage external regulatory and enforcement actions, including data requests and audits.

Required Qualifications:

  • A minimum of 5 years of experience in operations management and/or Medicare compliance, including familiarity with regulatory compliance, risk assessment, and audit processes.
  • A Bachelor's degree in Business, Healthcare Administration, Law, or a related discipline.
  • Comprehensive knowledge of CMS regulations and guidelines related to Medicare.
  • Proven ability to oversee and enhance compliance programs while managing operational responsibilities.
  • Excellent communication and analytical skills, with the capability to develop and implement training programs and manage investigations and corrective actions.
  • Detail-oriented, proactive, and able to thrive in a collaborative environment.

Why Work With Us:

  • Competitive Compensation: We offer a competitive salary.
  • Career Advancement: Opportunities for professional growth and career progression.
  • Meaningful Contributions: Play a pivotal role in ensuring compliance and contributing to the operational success of our organization.
  • Innovative Culture: Be part of a forward-thinking team that values your expertise and creativity in both operations and compliance.
  • Remote Work: Join a fully remote team.

If you are an experienced operations manager with a solid background in compliance, particularly in Medicare regulations, and a passion for making a difference, we encourage you to consider this opportunity.