Global Head of Production Operations and Technology Management

21 hours ago


Irving, Texas, United States Citigroup Inc Full time
Job Summary

This senior leadership role is accountable for leading Citigroup Inc.'s Technology Production Operations organization. The Global Head of Production Operations and Technology Management manages multiple teams of senior professionals through other senior managers. The job requires a broad and comprehensive understanding of the different systems, theories, and practices relevant to Production Operations as well as practical delivery across technology.

Key Responsibilities
  • Develops medium- to long-term plans and executes Production Operations strategies across Operations and Technology, with applicability to the country clusters and in compliance with regulators across the firm.
  • Provides input into strategic decisions affecting Technology.
  • Full management responsibility of multiple teams, including management of people, budget, strategic roadmaps, and planning.
  • Has authority to negotiate and make independent decisions on issues/activities that have critical impact or influence on company revenues, capital, or technology operations.
  • Responsible for facilitating the delivery of communications of IT-related outage/emergency activities to the enterprise leaders and regulators.
  • Accountable for Citi IT Operations' collaboration with various internal audit, compliance and governance teams.
  • Represent Citi IT Operations performance at monthly and quarterly regulatory reviews.
  • Ensure optimal people processes and procedures are in place to deliver operations.
Qualifications
  • 15+ years of experience in multiple technology disciplines with extensive experience in business, functional and people management.
  • Budget management, Risk & Control management, influencing skills.
  • Managerial Experience.
  • Active industry relationships with Service Management organizations and leaders.
  • Thought leader and creative thinker.
  • Overall good human that works well with others.


  • Irving, Texas, United States Citi Full time

    Job SummaryThis senior leadership role is accountable for leading Citi's Technology Production Operations organization. The Global Head of Production Operations manages multiple teams of senior professionals through other senior managers. The job requires a broad and comprehensive understanding of the different systems, theories, and practices relevant to...


  • Irving, Texas, United States Citigroup Inc Full time

    Job SummaryThis senior leadership role is accountable for leading Citigroup Inc.'s Technology Production Operations organization. The Global Head of Production Operations manages multiple teams of senior professionals through other senior managers.Key ResponsibilitiesDevelops and executes comprehensive strategies for Production Operations across Operations...


  • Irving, Texas, United States Hispanic Technology Executive Council Full time

    Job SummaryCiti Technology Infrastructure (CTI) provides critical technical foundation to the firm and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi's workforce to be the best for our customers.Key ResponsibilitiesProvide guidance...


  • Irving, Texas, United States Citigroup Inc Full time

    Overview: This pivotal global position is responsible for steering the Production Operations division within Citigroup's Technology sector. The Chief of Global Production Operations oversees various teams of seasoned professionals through senior management, necessitating a thorough and extensive comprehension of diverse systems, methodologies, and practices...


  • Irving, Texas, United States Hispanic Technology Executive Council Full time

    Job SummaryCiti Technology Infrastructure (CTI) provides critical technical foundation to the firm and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi's workforce to be the best for our customers.Key ResponsibilitiesRisk Oversight:...


  • Irving, Texas, United States RiseTek Global, LLC Full time

    About the Role:RiseTek Global, LLC is a premier provider of innovative solutions and services in the flow control industry. Join a team that is dedicated to fostering a sustainable future, enhancing the quality of life for communities around the globe. With a workforce of over 16,000 across more than 50 countries, we leverage our extensive reach while...


  • Irving, Texas, United States Gartner Full time

    About this role:The Global Communications Operations Manager is a key member of the Engagement Communications team at Gartner, responsible for delivering our business strategy effectively. This role will report into the Senior Director and assist in internal communications programs, metrics, and channels.Key Responsibilities:Manage the partnership between IT...


  • Irving, Texas, United States Celanese Full time

    Job DescriptionCelanese Corporation, a leading global manufacturer of differentiated chemistry solutions and specialty materials, is seeking a highly skilled professional to join its Engineered Materials Business as a Global Supply Planning Manager.This key role will be responsible for designing and executing a balanced global supply plan to support the...


  • Irving, Texas, United States Hispanic Technology Executive Council Full time

    Job Summary:The Strategic Product Manager is a senior professional who closely follows the latest trends in data analytics and adapts them for application within the business. This role requires excellent communication skills to negotiate internally, often at a senior level, and developed communication and diplomacy skills to guide, influence, and convince...


  • Irving, Texas, United States Planet Technology Full time

    IT Project Operations SpecialistLocation: RemoteContract Type: 6 months Contract to Hire - Hybrid work modelKey ResponsibilitiesOversee financial aspects of IT projects, including budget management and forecastingConduct system administration across multiple platformsAdminister vendor agreements and ensure adherence to internal guidelinesSupport workforce...


  • Irving, Texas, United States Citigroup Inc Full time

    About the RoleCitigroup Inc. is seeking a highly skilled Technology Risk Management Specialist to join our team. As a key member of our Enterprise Services organization, you will play a critical role in ensuring the effective management of technology risks across the company.Key ResponsibilitiesRisk Oversight: Provide guidance to first-line partners and...


  • Irving, Texas, United States Hispanic Technology Executive Council Full time

    Overview:This position is part of the Global Retail Policy and Strategic Initiatives team within the Global Independent Credit Risk Management division. Key Responsibilities:In this role, you will spearhead strategic risk management projects and engage in various analytical assignments, including comprehensive product and program assessments to support...


  • Irving, Texas, United States Gartner Full time

    Job SummaryGartner is seeking a highly skilled and experienced professional to lead our Global Contact Center operations. As a key member of our Customer Service Center of Excellence team, you will be responsible for managing our contact center vendor, ensuring seamless customer experiences, and driving continuous improvement initiatives.Key...


  • Irving, Texas, United States Horizon Global Full time

    Job SummaryThe Warehouse Lead is a critical role within the Horizon Global team, responsible for overseeing the efficient organization and management of warehouse operations. This position requires a strong leader who can effectively coordinate with managers to disperse work to pickers, ensuring timely and accurate order fulfillment.Key ResponsibilitiesSort...


  • Irving, Texas, United States 2362 Seco Tools B.V. Full time

    Exciting Opportunity: Global Product Strategist for Solid Round Tools (Flexible Location)We are seeking a proactive and results-oriented Global Product Strategist to become a vital part of our diverse and international team. In this role, you will be tasked with discovering innovative product concepts, assessing product improvements, and ensuring that our...

  • Global Product Manager

    20 hours ago


    Irving, Texas, United States 2362 Seco Tools B.V. Full time

    About Us2362 Seco Tools B.V. is a leading provider of cutting tools and solutions for the machining industry. With over 80 years of experience, we have established ourselves as a trusted partner for our customers, offering innovative products and services that help them succeed in their business.Your RoleAs a Global Product Manager - Solid Round Tools, you...


  • Irving, Texas, United States Gartner Full time

    Job SummaryGartner is seeking a highly skilled and experienced professional to lead our Global Contact Center operations. As a key member of our Customer Service Center of Excellence team, you will be responsible for managing our contact center vendor, ensuring seamless customer experiences, and driving continuous improvement initiatives.Key...


  • Irving, Texas, United States Citigroup Inc Full time

    This position is part of a dedicated team responsible for providing oversight and comprehensive risk management for Global Functions. The role involves supporting the Manager's Control Assessment (MCA) and contributing to various elements of the Operational Risk Management framework.The selected candidates will report to the Lead of Independent Compliance...


  • Irving, Texas, United States Citigroup Inc Full time

    The Global Operations Analytics Specialist is a pivotal role focused on the development and enhancement of application systems and programs in collaboration with the Technology team. The primary aim of this position is to support the analysis and programming activities that yield actionable insights for Management Information Systems (MIS).Key...


  • Irving, Texas, United States Citigroup Inc Full time

    About the RoleCitigroup Inc. is seeking a highly skilled Technology Risk Management Specialist to join our team. As a key member of our Enterprise Services organization, you will play a critical role in ensuring the effective management of technology risks across the company.Key ResponsibilitiesRisk Oversight: Provide guidance to first-line partners and...