Global Operations Analytics Specialist

2 weeks ago


Irving, Texas, United States Citigroup Inc Full time

The Global Operations Analytics Specialist is a pivotal role focused on the development and enhancement of application systems and programs in collaboration with the Technology team. The primary aim of this position is to support the analysis and programming activities that yield actionable insights for Management Information Systems (MIS).

Key Responsibilities:

  • Ensure the functionality and timely updates of reporting and business intelligence operational reports, while effectively communicating any downtime.
  • Lead and manage projects aimed at integrating new features and modifications to reporting and BI tools, including documenting business requirements, testing criteria, and providing end-user training.
  • Design and develop advanced Tableau dashboards utilizing SQL data structures as a foundation.
  • Execute queries for reporting and data analysis, linking various data sources across Teradata, Enterprise Analytic Platform (EAP), SQL Server, and Oracle.
  • Offer expertise in reporting and BI, providing support and training to Core Operations teams to enhance their proficiency and foster greater self-sufficiency in using reporting and BI tools.
  • Maintain and disseminate documentation related to data and BI tools, including user guides, models, and metadata.
  • Drive continuous improvement initiatives by automating and streamlining report production processes.

Qualifications:

  • 5 – 7 years of experience in developing operational dashboards and MIS using Tableau.
  • Experience with additional dashboard/reporting technologies such as Power BI, SSRS, or QlikView is advantageous.
  • Familiarity with Python and PySpark is a plus.
  • Proficient in developing data models, including data feeds, staging tables, and summary tables.
  • Experience in creating reports, particularly executive-level reports and dashboards, is essential.
  • Knowledge of development tools like Visual Studio and JIRA is highly desirable.
  • Strong verbal and written communication skills are essential.
  • Proven experience in managing and executing successful projects.
  • The ideal candidate will be a versatile individual with meticulous attention to detail and a commitment to delivering high-quality work.
  • Ability to thrive under pressure and manage deadlines or unexpected changes with minimal supervision.

Education:

A Bachelor's degree or equivalent experience is required.

This job description provides a high-level overview of the types of work performed. Additional job-related duties may be assigned as necessary.

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Compensation:

Competitive salary and benefits package, including medical, dental, and vision coverage, 401(k), life insurance, and wellness programs.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. invites all qualified applicants to explore career opportunities. If you require a reasonable accommodation to use our search tools or apply for a position, please review our accessibility options.



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