Case Management Supervisor

3 days ago


Philadelphia, Pennsylvania, United States PMHCC Full time
Job Summary:

PMHCC is seeking a highly skilled and compassionate Case Management Supervisor to join our team. As a key member of our Case Management team, you will be responsible for overseeing the daily operations of our case management services, ensuring that individuals receive the support and resources they need to achieve and maintain long-term recovery.

Key Responsibilities:

• Manage and coordinate the activities of case managers to ensure that necessary services are delivered to our caseload.
• Provide direct supervision to case managers, including training and coaching to ensure that they have the skills and knowledge needed to provide high-quality services.
• Collaborate with external teams to ensure coordination between systems and provide linkage between DBH/IDS and CBH to minimize individuals' reliance on acute services.
• Oversee and monitor individuals' assessment process, providing assistance in viewing individuals from a strength-based approach in preparing needs assessments and recovery-oriented service plans.
• Review daily inpatient alerts from webfocus to address and provide assistance to participants who present at Crisis Response Center and other medical facilities.
• Establish networks and liaisons with high-level community service providers to resolve problems and overcome barriers to service.
• Conduct bi-weekly team meetings to provide group supervision and monitor staff daily schedules to ensure that tasks are evenly distributed and properly followed through.

Requirements:

• Master's degree in social work, psychology, or a related field, with 3 years of experience in social services, including 1 year of supervisory experience.
• Bachelor's degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, counseling, or education, with 5 years of experience in social services, including 2 years of supervisory experience.
• Or at least 1 year within the role of PMHCC-CM Team Leader.
• Expertise in two or more of the following areas: mental health, criminal justice system, substance abuse, homelessness.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• A competitive salary and benefits package.

Equal Opportunity Employer:

PMHCC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.

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