Case Manager Supervisor

4 days ago

Philadelphia, Pennsylvania, United States Asociacion Puertorriquenos En Marcha Inc Full time
Job Title: Bilingual In-Home Unit Supervisor

Asociacion Puertorriquenos En Marcha Inc is seeking a highly skilled and experienced Bilingual In-Home Unit Supervisor to join our team. The successful candidate will provide clinical supervision and daily operational oversight for support care staff in our In-Home Unit.

Key Responsibilities:
  • Supervise, motivate, and train staff through scheduled conferences and training referrals.
  • Track and review client information, assign caseloads, and coordinate staff counseling in emergencies.
  • Produce, distribute, and monitor reports on cases for effective service evaluation.
  • Assist staff in analyzing case problems and improving diagnostic and helping skills.
  • Review case records and recommend actions to ensure service quality.
  • Implement and maintain policies, oversee court document preparation, and provide case management.
  • Ensure compliance with regulations, operate within the budget, and evaluate staff performance.
  • Conduct, recommend, or direct staff to appropriate training programs.
  • Assume Case Manager responsibilities in their absence.
  • Maintain a positive public image, and act as a liaison to community services.
  • Complete 40 hours of annual training.
  • Manage Case Manager caseloads, performance, and corrective action.
  • Provide documented supervision bi-weekly for each Case Manager, communicate updates on child welfare regulations.
Requirements:
  • Minimum Bachelor's degree in Social Work and two years of experience in the Human Services field; or Bachelor's degree in the Social Sciences with two years of experience in the Human Services field; or Bachelor's degree in another field with 12 credits in Social Sciences AND two years of experience in Human Services.
  • Bilingual English/Spanish Required, preferred Portuguese, Mam and/or K'iche.
  • Fluent in both Spanish and English with exceptional proficiency in written, oral, and reading skills.
  • Pass Pennsylvania Child Abuse clearance, Criminal History Check, and FBI Fingerprint background check.
  • Valid Pennsylvania Driver's License and clear Driver Record.
  • Pass Medical exam including TB exam and be free from communicable diseases.
Preferred Skills, Knowledge & Experience:
  • Supervisory experience, including training and performance evaluation.
  • DHS Child Welfare Certification.
  • Knowledge of child welfare and/or child protective services law/Juvenile Act.
  • Experience and knowledge in child development.
  • Background and knowledge in social work and psychology.
  • Strong knowledge of office policy and procedures.

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