Case Manager Supervisor

23 hours ago


Philadelphia, Pennsylvania, United States Asociacion Puertorriquenos En Marcha Inc Full time
Job Title: Case Manager Supervisor

Asociacion Puertorriquenos En Marcha Inc is seeking a highly skilled and compassionate Case Manager Supervisor to join our team. The successful candidate will be responsible for supervising a team of case managers and providing guidance and support to ensure the delivery of high-quality services to children and families.

Job Summary

The Case Manager Supervisor will be responsible for:

  • Supervising a team of case managers and providing guidance and support to ensure the delivery of high-quality services to children and families.
  • Developing and implementing case plans that meet the needs of children and families.
  • Conducting regular supervision with case managers to ensure they are meeting performance expectations.
  • Providing training and development opportunities to case managers to enhance their skills and knowledge.
  • Collaborating with other departments and agencies to ensure a comprehensive approach to serving children and families.
Responsibilities

The Case Manager Supervisor will be responsible for:

  • Screening cases to determine level of risk to individual, individual's eligibility for program, and services required.
  • Assigning cases and meeting with case managers to discuss status of cases, problems encountered, basis for actions, and alternative solutions.
  • Reviewing and discussing progress, reviewing case managers' reports, and providing supportive liaison services and assistance when required.
  • Trains case managers in social work techniques and methodologies, orients worker with appropriate laws, policies, regulations, and procedures, evaluates worker development, performance, and problem areas to determine training needs, and takes corrective action where necessary.
  • Work with parents and caregivers who may have cognitive limitations, physical or emotional disabilities, or any combination of these.
  • Participate in Family Team Conferences when necessary.
  • Attend Court Hearings as needed.
  • Document and approve any activity they have performed within six business days in the appropriate section of ECMS unless subcontracted in which case using the CUA-prescribed form.
  • Conduct regular supervision with all staff under your leadership.
  • Establish and maintain a trusting relationship with families using a strengths-based approach.
  • Meet with the Case Manager Director to evaluate family status, parent-child progress, and to discuss strategies for improving outcomes.
  • Complete all paperwork in compliance with program requirements.
  • Work as part of the CUA Support Team toward achieving the objectives as established in the Single Case Plan (SCP).
  • Facilitate safe case closure for in-home service cases.
  • Facilitate reunification or other permanency by assisting the CUA CM to focus on permanency opportunities, tracking and managing the movement of cases through the permanency process, assisting the CUA CM in preparing the children, youth, and families for reunification or other permanency, supporting the CUA CM in preparation for Court.
Requirements

The ideal candidate will have:

  • A Master's Degree in Social Work or related field, including Criminal Justice, Human Services, or Psychology.
  • A minimum of 2 years' experience in Human Services, preferably in Child Welfare.
  • Excellent verbal and written communication skills.
  • Strong organizational skills.
  • Strong clinical writing skills.
  • Sound judgment, critical thinking, and problem-solving skills are essential.
Benefits

Asociacion Puertorriquenos En Marcha Inc offers a comprehensive benefits package, including:

  • Health Insurance through Independence Administrators or $100/month reimbursement with proof of current insurance.
  • Vision and Dental Plans through SunLife.
  • Basic Life Insurance (100% Employer Funded).
  • 403B Retirement Plan with Company Contribution.
  • Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses.
  • Employee Assistance Program including free counseling, trainings, webinars, and other resources.
  • Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit.
  • Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity.
  • Short-term and Long-term Disabilities.
  • Employee Referral Program.
  • 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies.
  • 12 Days of Paid Holidays.
  • Use of company vehicle for transportation of children in our care.
  • Convenient parking with parking pass (CUA 5 location).
  • Mileage Reimbursement.


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