ABA Intake Specialist

1 day ago


Van Nuys, California, United States Developmental Pathways Inc. Full time
Job Title: Intake Coordinator

We are seeking an experienced ABA Intake Specialist to join our team at Developmental Pathways, Inc. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Job Summary

The Intake Coordinator will be the first point of contact for patients seeking services, responsible for scheduling appointments, and ensuring that provider schedules are full. This position requires fluency in both English and Spanish.

Key Responsibilities
  • Receive and respond to client communications, including intake and onboarding of new patients
  • Establish and foster relationships with pediatric groups to create a pipeline of referrals
  • Schedule intake appointments and initial assessments
  • Review new referrals and book new intake appointments
  • Reschedule cancellations and no-shows as needed
  • Add demographic and payor details to metadata
  • Relay benefit information to clients
  • Add activity logs as needed
  • Check Medicaid eligibility
  • Create tasks in Central Reach
  • Send welcome emails to clients/parents
  • Termination notifications referring to providers
  • Return client and staff voicemails and emails as needed
  • Collect and upload new information, such as diagnosis reports and insurance cards, as needed
  • Record all changes and communications to clients' accounts, as necessary
Requirements
  • Fluency in Spanish and English
  • Professional written and verbal communication
  • Time management
  • Leadership and teamwork
  • Creativity and initiative
  • High attention to detail
  • Familiarity with Microsoft products
  • High school diploma or GED
  • Experience: 1-2 years of medical office experience (ABA experience is highly preferred)
  • Knowledge of HIPAA regulations
About Developmental Pathways, Inc.

Developmental Pathways, Inc. is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or health insurance.

We are committed to making a difference in the lives of children with autism spectrum disorder and their families.


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