Dental Customer Service Representative
2 days ago
Job Summary:
The Nagler Group is seeking a highly skilled and detail-oriented Dental Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and customers, ensuring timely and professional communication, and maintaining accurate records.
Key Responsibilities:
- Respond to Inquiries: Respond to inbound calls, faxes, and emails from doctors, doctor's office staff, and plan sponsor representatives in a timely and professional manner.
- Process Claims: Process dental claims on our system for all clients, ensuring accuracy and efficiency.
- Document Communications: Document all communications with doctors, doctor's office staff, and plan sponsor/employer representatives, as well as members and member representatives.
- Resolve Inquiries: Respond to claim inquiries from subscribers, doctors, and plan sponsor/employer representatives in a timely and professional manner.
- Maintain Knowledge: Maintain knowledge of dental plan designs, exclusions, limitations, and exceptions for each client.
- Adhere to Guidelines: Adhere to all process and procedural guidelines, ensuring compliance and quality expectations.
Requirements:
- Excellent Communication Skills: Possess excellent communication skills, both written and verbal.
- Attention to Detail: Demonstrate attention to detail and accuracy in processing claims and documenting communications.
- Knowledge of Dental Plans: Have a strong understanding of dental plan designs, exclusions, limitations, and exceptions.
- Ability to Work in a Team Environment: Ability to work effectively in a team environment, providing exceptional service to our clients and customers.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for growth and professional development within our company.
-
Dental Customer Service Representative
4 days ago
Worcester, Massachusetts, United States The Nagler Group Full timeJob Summary:The Nagler Group is seeking a highly skilled and detail-oriented Dental Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Respond to Inquiries: Respond to inbound inquiries from clients and...
-
Customer Service Specialist
1 week ago
Worcester, Massachusetts, United States The Nagler Group Full timeJob Summary:The Nagler Group is seeking a highly skilled and detail-oriented Dental Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to Inquiries: Respond...
-
Customer Service Representative
15 hours ago
Worcester, Massachusetts, United States New England Board of Higher Education Full time**Job Summary:**We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the New England Board of Higher Education. As a key member of our support services team, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and...
-
Customer Service Representative
2 days ago
Worcester, Massachusetts, United States Citizens Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Interaction: Greet and assist customers in a professional and...
-
Customer Service Representative
5 days ago
Worcester, Massachusetts, United States The Hanover Theatre and Conservatory Full timeJob Title: Customer Service RepresentativeJob Summary:The Hanover Theatre and Conservatory is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to all patrons and prospects, supporting the organization's...
-
Customer Service Representative
15 hours ago
Worcester, Massachusetts, United States Tomra Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Tomra North America. As a key member of our Sales and Service Department, you will be responsible for delivering exceptional customer service to our clients in the New England and Upstate NY Area.Key ResponsibilitiesFacilitate coordination and support...
-
Customer Service Representative
23 hours ago
Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center Full timeAbout UsEdward M. Kennedy Community Health Center is a leading provider of community-based healthcare services, dedicated to delivering high-quality care to our patients. We are a dynamic and growing organization, committed to fostering a culture of teamwork, respect, and excellence.Job SummaryWe are seeking a skilled and compassionate Customer Service...
-
Customer Service Representative
5 days ago
Worcester, Massachusetts, United States Acrisure LLC Full timeAbout Acrisure LLCAcrisure LLC is a leading insurance agency dedicated to providing exceptional service to its customers. We are committed to building long-term relationships with our clients and delivering tailored insurance solutions to meet their unique needs.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative...
-
Customer Service Representative
5 days ago
Worcester, Massachusetts, United States Trutech Full time**Job Summary**Trutech is seeking a highly skilled Customer Service Representative to join our team as a Regional Account Manager in the Customer Relations department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our existing customers.**Key Responsibilities**• Provide timely and effective...
-
Customer Service Representative
1 week ago
Worcester, Massachusetts, United States Acrisure LLC Full timeAbout Acrisure LLCAcrisure LLC is a leading insurance agency dedicated to providing exceptional service to its clients. Our team is committed to delivering top-notch support and guidance to individuals and businesses in Massachusetts.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at our Worcester...
-
Customer Service Representative
13 hours ago
Worcester, Massachusetts, United States Sunbelt Rentals Full timeAbout the Role:Sunbelt Rentals is seeking a highly skilled and customer-focused Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment.Key Responsibilities:Understand customer equipment needs and...
-
Customer Service Representative
5 days ago
Worcester, Massachusetts, United States Digital FCU Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Digital FCU. As a key member of our branch team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and offering tailored solutions to meet their goals.Key ResponsibilitiesBuild strong...
-
Customer Service Representative
1 week ago
Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center Full timeJob SummaryWe are seeking a highly skilled and compassionate Call Center Representative to join our team at Edward M. Kennedy Community Health Center. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients and families, ensuring their needs are met with kindness, respect, and...
-
German Customer Service Representative
5 days ago
Worcester, Massachusetts, United States Corinium Language Full timeJob SummaryWe are seeking a highly skilled German-speaking customer service professional to join our multilingual team in an international engineering and manufacturing company. As a German Customer Service Representative, you will be responsible for providing exceptional customer support to businesses, handling export and order queries, and working closely...
-
Customer Service Representative
2 weeks ago
Worcester, Massachusetts, United States Renewal by Andersen | Esler Companies Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team as a Call Center Confirmation Specialist. In this role, you will play a key part in managing our appointment schedule for in-home consultations across all Esler Cos Renewal by Andersen markets.Key Responsibilities:Manage appointment calendars to ensure timely and...
-
Senior Customer Service Representative
5 days ago
Worcester, Massachusetts, United States Worcester MA Full timeAbout the Role:The City of Worcester is seeking a highly skilled and experienced Senior Customer Service Representative to join our Human Resources team. As the first point of contact for employees, retirees, residents, and constituents, this role requires exceptional customer service skills, strong organizational abilities, and a professional demeanor.Key...
-
Customer Service Representative
5 days ago
Worcester, Massachusetts, United States Savers Value Village Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, creating a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service,...
-
Worcester, Massachusetts, United States GTT, LLC Full timeJob Description:GTT, LLC is seeking a Claims Service Representative to join their Claims Customer Service Center on a temp-to-perm basis. As a Claims Service Representative, you will play a vital role in our client success by helping our customers when they are in need.Key Responsibilities:Respond to electronically and phone-submitted claim losses and first...
-
Customer Service Representative
4 days ago
Worcester, Massachusetts, United States Jobs for Humanity Full timeAbout the RoleThe Customer Advocate is a vital position at Jobs for Humanity, serving as the first point of contact for our customers. This role requires a highly organized and energetic professional who can deliver exceptional customer experiences through every interaction.Key ResponsibilitiesWelcome in-shop customers and resolve their concerns efficiently,...
-
Customer Service Representative
5 days ago
Worcester, Massachusetts, United States Compass Group USA Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Compass Group USA. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized work environment.Key Responsibilities:Provide excellent customer service to...