Business Funding Administrator

4 days ago


Austin, Texas, United States Backd Business Funding Full time
About the Role

We are seeking a highly organized and detail-oriented Business Funding Administrator to join our team at Backd Business Funding. As a key member of our legal and collections team, you will be responsible for assisting in the day-to-day tasks of the team, including office administrative tasks, customer communications, and reviewing payments.

Key Responsibilities
  • Partner with the Accounting and Legal departments to monitor the Accounts Receivable and identify overdue accounts on a daily/weekly/monthly basis
  • Contact clients about overdue balances or returned payments
  • Restructure payments for clients on a necessary basis
  • Process customer payments
  • Partner with Accounting to resolve customer inquiries regarding payments and account balances
  • Update customer records and accounts as it pertains to collections
  • Execute against established timelines and priorities
  • Maintain strict confidentiality standards
  • Handle outbound and inbound mail sending and tracking
Requirements
  • Be computer literate and comfortable using Outlook, Excel, Word, and other Windows-based programs
  • Ability to problem solve and think critically through tasks and come up with real time solutions
  • Ability to maintain a professional and composed demeanor through complex situations with customers
  • Self-motivated individual able to work independently and in a team environment
  • Strong written and oral communication skills for dealing with management, co-workers, and external clients
  • 1-2 years related legal, collections, or similar role experience
  • Strong understanding of billing and collection processes
  • Team-oriented and collaborative mindset
  • Attention to detail and organizational skills are essential
  • Confident and experienced negotiator able to drive revenue
  • Ambitious and driven personality with a hunger for success
  • Experience reviewing legal documents
  • Maintain accurate and up-to-date records of all collection activities and client interactions
About Backd Business Funding

Backd Business Funding is a rapidly growing company that provides speed, convenience, and a flexible repayment structure customized to your unique business. We are committed to empowering and supporting small to medium business enterprises, responsible for roughly 95% of the US job market today. We offer a competitive base salary, medical, dental and vision insurance, 401K match, and a dynamic work environment.



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