Business Funding Administrator
4 days ago
We are seeking a highly organized and detail-oriented Business Funding Administrator to join our team at Backd Business Funding. As a key member of our legal and collections team, you will be responsible for assisting in the day-to-day tasks of the team, including office administrative tasks, customer communications, and reviewing payments.
Key Responsibilities- Partner with the Accounting and Legal departments to monitor the Accounts Receivable and identify overdue accounts on a daily/weekly/monthly basis
- Contact clients about overdue balances or returned payments
- Restructure payments for clients on a necessary basis
- Process customer payments
- Partner with Accounting to resolve customer inquiries regarding payments and account balances
- Update customer records and accounts as it pertains to collections
- Execute against established timelines and priorities
- Maintain strict confidentiality standards
- Handle outbound and inbound mail sending and tracking
- Be computer literate and comfortable using Outlook, Excel, Word, and other Windows-based programs
- Ability to problem solve and think critically through tasks and come up with real time solutions
- Ability to maintain a professional and composed demeanor through complex situations with customers
- Self-motivated individual able to work independently and in a team environment
- Strong written and oral communication skills for dealing with management, co-workers, and external clients
- 1-2 years related legal, collections, or similar role experience
- Strong understanding of billing and collection processes
- Team-oriented and collaborative mindset
- Attention to detail and organizational skills are essential
- Confident and experienced negotiator able to drive revenue
- Ambitious and driven personality with a hunger for success
- Experience reviewing legal documents
- Maintain accurate and up-to-date records of all collection activities and client interactions
Backd Business Funding is a rapidly growing company that provides speed, convenience, and a flexible repayment structure customized to your unique business. We are committed to empowering and supporting small to medium business enterprises, responsible for roughly 95% of the US job market today. We offer a competitive base salary, medical, dental and vision insurance, 401K match, and a dynamic work environment.
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