Customer Service Team Representative

1 day ago


Frankfort, New York, United States McDonald's Full time
About McDonald's

We are committed to being America's best first job. At McDonald's, we believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Our restaurants are welcoming and energetic environments where you can build your skills, meet new people, and pursue your goals.

As a Guest Experience Leader at McDonald's, you'll have the opportunity to create feel-good moments with customers every day. Your role will be focused on providing exceptional customer service, working effectively as part of a team, and continuously learning and growing in a fast-paced environment.

With competitive pay, tremendous benefits, and opportunities for career advancement, this is an ideal position for those who want to grow their skills, meet great people, and make a real difference in their community. A Day in the Life

Here's what you might expect in a typical day as a Guest Experience Leader:

- Greet customers and communicate effectively while taking orders

- Offer assistance to customers using our ordering kiosks or in need of extra help

- Ensure kids receive a kid treat and handle any concerns that may arise

- Communicate with the restaurant team to provide feedback and recommendations

- Work collaboratively with colleagues to maintain a clean, safe, and welcoming environment

Benefits

We offer a range of benefits to support your well-being and future goals, including:

- Competitive pay starting at $12 per hour (estimated)

- Medical, dental, and vision coverage

- 401k with matching contributions

- Unpaid Leaves of Absence

- Education through Archways to Opportunity, including college tuition assistance and English classes as a second language

- Discount programs and free meals/meal discounts

Requirements

To succeed in this role, you'll need:

- An outstanding attitude and willingness to learn and grow

- The ability to excel in a fast-paced, team environment

- Excellent communication and interpersonal skills

- Ability to work varying shifts, including mornings, afternoons, evenings, and weekends

Equal Employment Opportunity

McDonald's provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to sex, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, or any other characteristic protected by federal, state, or local laws.

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