Restaurant Guest Experience Specialist

1 day ago


Frankfort, New York, United States McDonald's Full time
About McDonald's

At McDonald's, we're passionate about serving high-quality food and drinks in a welcoming environment. We're always looking for talented individuals who share our values and are eager to join our team as Guest Experience Leaders. As a key member of our restaurant team, you'll play a vital role in ensuring our customers have an exceptional experience every time they visit us.

Your responsibilities will include greeting customers warmly, communicating effectively, and addressing any issues that may arise. You'll also work closely with our team members to maintain a clean, safe, and welcoming environment. With our comprehensive training program, you'll gain valuable skills and knowledge to excel in your role and achieve your career goals.

We offer a range of benefits to support your well-being and future goals, including competitive pay, excellent health insurance, retirement savings plans, and education assistance. Whether you're looking to start your career or take the next step, we invite you to join our team and become a valued member of the McDonald's family. Why Work for Us?

- Competitive hourly rate: $12-$15/hour (estimated)

- Opportunities for advancement and career growth

- Comprehensive training program to develop your skills and confidence

- Collaborative work environment with a supportive team

- Discounts on food, merchandise, and other perks

- Access to education and career development resources

What You'll Do

As a Guest Experience Leader, your key responsibilities will include:

- Providing exceptional customer service and creating a warm welcome for guests

- Managing cash handling, operating Point of Sale systems, and maintaining accurate records

- Working efficiently and effectively in a fast-paced environment to ensure seamless customer service

- Maintaining high standards of cleanliness, safety, and quality in our restaurant

Requirements

To succeed in this role, you'll need:

- A friendly, approachable demeanor and excellent communication skills

- Ability to work in a fast-paced environment and multitask effectively

- Basic math skills and accuracy with cash handling

- Availability to work flexible hours, including evenings, weekends, and holidays

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