Customer Service Associate

5 days ago


Frankfort, New York, United States TEKsystems Full time
Job Summary

We are seeking a skilled Customer Service Associate to join our team. In this role, you will be responsible for delivering exceptional customer service and support to our clients.

About the Role:

  • Provide top-notch customer service via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely manner
  • Work collaboratively with internal teams to ensure seamless customer experiences
  • Maintain accurate records and reports on customer interactions

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Strong problem-solving and conflict resolution skills
  • Proficient in Microsoft Office and other software applications

What We Offer:

  • A competitive salary of $16.00 per hour
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Ongoing training and development opportunities


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