Customer Experience Representative

3 weeks ago


Frankfort, New York, United States McDonald's Full time
About McDonald's

We are committed to being America's best first job. Our company is dedicated to providing a welcoming and inclusive environment where everyone can thrive.

Salary & Benefits

As a Guest Experience Leader at McDonald's, you can expect a competitive salary of $12-$15 per hour, depending on your location and experience. We also offer great benefits, including medical, dental, and vision coverage, as well as 401k with matching contributions.

Job Description

We are looking for a talented individual to join our team as a Guest Experience Leader. In this role, you will be responsible for creating feel-good moments every day with customers by:

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Providing assistance to those in need of some extra hands
  • Checking with guests once they have their food to ensure they are satisfied or if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.

Required Skills & Qualifications

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. You must be 16 years of age or older to apply.

Education & Training

We offer a range of education and training programs to help you grow your skills and advance your career. These include college tuition assistance, high school completion programs, English language courses, and valuable job skills.

Becoming Part of the Team

By joining our team, you will become part of a dynamic and supportive community that values diversity, inclusion, and respect. We strive to create an environment where everyone can grow, learn, and succeed.



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