Customer Service Professional

2 days ago


Houston, Texas, United States Service Experts Full time
Job Overview

The Customer Service Specialist role at Service Experts is a full-time, regular position that requires exceptional customer service skills and the ability to work effectively in a fast-paced environment. This position handles customer inquiries, resolves issues, and provides excellent customer service to ensure customer satisfaction.

Estimated Salary Range:

$45,000 - $65,000 per year, depending on location and experience.

Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide accurate information about company products and services
  • Update customer records and maintain accurate information
  • Work with sales and service coordinators to improve scheduling and response times
Requirements
  • High school diploma or equivalent required; 1 year of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work effectively in a fast-paced environment
  • Basic computer skills and knowledge of administrative software
Benefits
  • Competitive pay, including incentive opportunities
  • Paid time off and company holiday pay
  • Medical, dental, and vision insurance
  • 401(k) retirement savings plan with company matching contributions
  • Life insurance and disability insurance options


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