Bank Service Representative

5 days ago


Topeka, Kansas, United States Enterprise Bank and Trust Full time
Job Summary

We are seeking a highly skilled and detail-oriented Bank Service Representative to join our team at Enterprise Bank and Trust. As a key member of our branch staff, you will be responsible for providing exceptional customer service, processing financial transactions, and supporting the overall success of our banking operations.

Key Responsibilities
  • Customer Service: Respond to client inquiries, resolve issues, and provide accurate information about bank products and services.
  • Transaction Processing: Process deposits, withdrawals, and other financial transactions in a timely and accurate manner.
  • Cash Handling: Manage cash, checks, and other forms of payment, ensuring accuracy and security.
  • Branch Support: Assist branch staff with daily operations, including opening and closing procedures, and provide support during peak periods.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Customer service experience required; experience working in a banking environment preferred.
  • Skills: Strong math and problem-solving skills, excellent interpersonal and customer service skills, ability to maintain confidentiality, and strong organizational skills.
Preferred Qualifications
  • Language: Bilingual - Spanish preferred.
  • Software Skills: Skilled in operation of a personal computer, including Microsoft Word and Excel, Google Suite, IBS, and Salesforce.


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