Patient Care Coordinator Associate

2 weeks ago


Clinton, Connecticut, United States Optum Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Optum. As a Medical Receptionist, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our healthcare team.

Key Responsibilities:
  • Schedule and triage appointment requests for urgency according to approved protocols
  • Use electronic health records to take messages and communicate with clinicians
  • Greet patients and conduct check-in process
  • Monitor daily reminder call logs to reschedule appointments as needed
  • Scan and index documents into the electronic health record
  • Close payment batch(es) at the end of each shift
  • Maintain knowledge of current OSHA and company policies
  • Assist coworkers as needed to ensure smooth office operation and delivery of excellent service
Requirements:
  • High School Diploma/GED (or higher)
  • 1+ years of data entry and/or receptionist experience
Preferred Qualifications:
  • Bilingual English/Spanish
  • Experience working with electronic health records
  • Knowledge of medical terminology
  • Office administrative experience in a medical environment
  • Customer service experience in retail, hospitality, etc.
What We Offer:
  • A comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution


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