Retail Department Coordinator
1 month ago
We are seeking a highly motivated and customer-focused Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.
Key Responsibilities- Lead by example, providing outstanding customer service and promoting loyalty programs
- Train and mentor Associates on front-end principles, including personalizing the customer experience and promoting credit and loyalty programs
- Assign registers, support POS coverage needs, and coordinate breaks for all Associates
- Address customer concerns and issues promptly, ensuring a positive customer experience
- Communicate effectively with management and Associates, prioritizing tasks and providing progress updates
- Partner with management on Associate training needs to increase effectiveness
- Ensure adherence to all labor laws, policies, and procedures
- Available to work a flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques and ability to multitask
- Excellent communication and organizational skills, with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others and provide recognition and constructive feedback
TJ Maxx offers a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
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