Lead Product Strategist, HR Solutions

2 weeks ago

San Francisco, California, United States Employee Navigator Full time

Location: Multiple Locations

About Employee Navigator

Employee Navigator is a fast-growing and highly successful SaaS company specializing in insurance and HR technology, boasting an impressive $100M ARR. We collaborate with top-tier insurance carriers, payroll providers, and brokers to streamline the management of employee benefits and HR functions, including benefits administration and employee onboarding. As the premier broker-centric platform in the United States, we proudly serve over 175,000 businesses.

Recognized as one of the Washington Post's Top Workplaces for six consecutive years, including during challenging times, we invite you to contribute to our ongoing success and innovation.

Position Overview

We are seeking a seasoned Product Manager with a robust technical background to oversee critical features of our Human Resources and Benefits systems. Employee Navigator is transforming the landscape of benefits administration and sales for small businesses and their employees through our innovative platform utilized by brokers.

Our objective is to develop a multi-faceted B2B platform that revolutionizes industry practices through the automation and standardization of digital enrollments. This role demands a visionary mindset, with a willingness to seek continuous feedback from customers and stakeholders while balancing the long-term profitability of the business.

The challenges are significant, but the rewards are even greater. Are you capable of thinking broadly while executing with precision? Can you guide a team to maintain a holistic view while focusing on the necessary details for success? Do you possess the determination and adaptability to tackle challenges while remaining open to transformative solutions? If so, this opportunity may be the right fit for you.

Key Responsibilities

  • Convert business and conceptual user requirements into actionable functional specifications for developers and QA teams.
  • Facilitate strategic discussions to advance product development.
  • Aggregate inputs from diverse sources to prioritize software development efforts aligned with strategic goals, including new features and maintenance tasks.
  • Conduct thorough analyses to identify problems, resolve conflicts, uncover opportunities, and document business solutions.
  • Refine and implement the product vision and strategy for our leading benefits administration platform within the HR and Benefits domain.
  • Engage in research with partners and within the industry to inform detailed business solutions.
  • Plan feature development and ensure timely execution.
  • Identify potential risks and develop appropriate mitigation strategies.
  • Stay informed about the competitive landscape through ongoing research.
  • Collaborate with partners and internal teams to assess user feedback.
  • Establish and monitor success metrics.

Qualifications

  • A minimum of 3 years of experience in product management or a related field, ideally with a focus on customer-facing web applications or SaaS solutions.
  • Experience in the benefits industry is highly desirable, though experience in digitizing complex B2B supply chains in similar sectors is also valuable.
  • 3-5 years of experience in health, life, or disability insurance is preferred.
  • A strong passion for detailed feature design and problem-solving, with the ability to translate high-level requirements into comprehensive product specifications.
  • Excellent problem-framing and analytical skills, focused on creating innovative software solutions for intricate business challenges.
  • Strong verbal and written communication skills, with proven experience in engaging and influencing senior leadership.
  • Proficiency in data analysis using SQL to derive insights.
  • Ability to manage complex projects with minimal supervision.
  • Bachelor's Degree required.
  • Product Management Certification is a plus.

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