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Lead Product Strategist, HR Solutions

2 months ago


San Francisco, California, United States Employee Navigator Full time

Location: Multiple locations available

About Employee Navigator

Employee Navigator is a fast-growing and highly successful SaaS company specializing in insurance and HR technology, boasting an impressive $100M ARR. We collaborate with top insurance carriers, payroll providers, and brokers to streamline the management of employee benefits and HR processes, including benefits administration and employee onboarding. As the leading broker-centric platform in the United States, we proudly serve over 175,000 businesses.

Recognized as one of the Washington Post's Top Workplaces for six consecutive years, even during challenging times, we invite you to contribute to our ongoing success and innovation.

Position Overview

We are seeking a seasoned Product Manager with a robust technical background to take charge of critical features within our Human Resources and Benefits systems. Employee Navigator is at the forefront of transforming the administration and sales of benefits for small businesses and their employees through our innovative platform utilized by brokers.

Our objective is to develop a multi-faceted B2B platform that revolutionizes industry practices through the automation and standardization of digital enrollments. This ambitious goal requires a visionary who is not afraid to think expansively while actively seeking input and feedback from customers and stakeholders, all while balancing the demands of a sustainable and profitable business.

The challenges are significant, but the potential rewards are even greater. Are you capable of envisioning the broader picture while meticulously managing the details necessary for success? Do you possess the determination and resilience to persistently tackle challenges while remaining open to transformative solutions? If so, this opportunity may be ideal for you.

Key Responsibilities

  • Convert business and conceptual user requirements into actionable functional specifications for developers and QA teams.
  • Facilitate strategic discussions to advance product development.
  • Aggregate inputs from diverse sources to prioritize software development initiatives that align with strategic goals, including new features and maintenance tasks.
  • Conduct thorough analyses to identify problems, resolve conflicts, uncover opportunities, and document solutions for the organization.
  • Assist in refining and executing the product vision and strategy for our leading benefits administration platform within the HR and Benefits domain.
  • Engage in research with partners and within the industry to inform detailed business solutions.
  • Oversee the planning and timely delivery of application feature development.
  • Proactively identify risks and formulate appropriate mitigation strategies.
  • Stay informed about the competitive landscape through ongoing research.
  • Collaborate with partners and internal teams to assess usage feedback.
  • Establish and monitor success metrics.

Qualifications

  • A minimum of 3 years of experience in product management or a related field, ideally with a focus on customer-facing web applications or SaaS solutions.
  • Experience in the benefits industry is preferred, though experience in digitizing complex B2B supply chains in similar sectors is also valuable.
  • 3-5 years of experience in health, life, or disability insurance is advantageous.
  • A strong passion for detailed feature design and problem-solving, with the ability to translate high-level requirements into precise product specifications.
  • Exceptional problem-framing and analytical skills, focused on delivering innovative software solutions for intricate business challenges.
  • Excellent verbal and written communication skills, with a proven track record of engaging and influencing senior leadership.
  • Experience in data analysis using SQL and the ability to convey insights through data storytelling.
  • Capability to manage complex projects with minimal supervision.
  • A Bachelor's Degree is required.
  • Product Management Certification is a plus but not mandatory.