Guest Services Supervisor

1 week ago


Bethesda, Maryland, United States Crescent Services Full time

At Crescent Services, we pride ourselves on delivering outstanding hospitality experiences that leave a lasting impression on our guests. Our team members are the heart of our operations, and we celebrate their contributions to our success.

We are dedicated to fostering an environment where you can be your authentic self at work. Our commitment to your well-being includes comprehensive health and wellness programs, exceptional learning and development opportunities, and travel discounts that inspire your adventurous spirit. We are excited for you to embark on your journey with us, where you truly belong.

We are seeking a dedicated individual to take on the role of Front Desk Supervisor at our esteemed establishment. In this pivotal position, you will oversee the daily activities of the Front Desk, ensuring optimal revenue generation and guest satisfaction.

As the Front Desk Supervisor, your responsibilities will include:

  • Leading the Front Desk team to deliver exceptional guest service.
  • Anticipating and addressing guest needs with a personalized approach.
  • Collaborating with various hotel departments to maintain a seamless guest experience.
  • Utilizing your knowledge of property management systems to enhance operational efficiency.
To excel in this role, you should possess prior experience in hotel front desk operations, along with a background in supervisory roles. Strong communication and coordination skills are essential, as you will work closely with team members across departments, from Housekeeping to Food & Beverage. If you have a passion for hospitality and thrive in a fast-paced environment, this is an excellent opportunity to make a meaningful impact and advance your career with us.

Crescent Services is an Equal Opportunity Employer, committed to creating a diverse and inclusive workplace. We value the contributions of all individuals and encourage applications from protected veterans and individuals with disabilities.

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