Guest Services Coordinator

2 weeks ago


Bethesda, Maryland, United States Bethesda Country Club Full time

Bethesda Country Club is seeking a **Guest Services Coordinator** to provide a warm welcome to all members and visitors as they arrive at the Club. This role involves managing phone communications and performing various administrative duties. Join our team, where we value our employees as our greatest asset and strive to select individuals who contribute to our Club's mission.

**Key Responsibilities:**

Act as a friendly presence in the main lobby, greeting members and guests upon their arrival and departure; assist with inquiries and provide directions as needed.

Handle phone calls, utilize email, and communicate via assigned radio to relay information to members and staff effectively.

Direct calls to the appropriate departments and take messages when necessary.

Perform administrative duties such as ordering supplies, organizing files, and preparing documents as requested.

Manage dining and event reservations using the reservation system and seating charts.

Ensure all Club information is accurate and up-to-date, including event signage and promotional materials.

**Qualifications:**

Strong communication and customer service abilities.

Proficient in Microsoft Office applications.

Capable of thriving in a fast-paced environment.

Availability to work evenings, weekends, and holidays is essential.

**Offered Benefits:**

Complimentary access to our 18-hole golf course on designated days.

Free meals provided during shifts.

Complimentary parking for all employees.



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