Patient Service Coordinator

17 hours ago


Urbana, Illinois, United States Carle Health Full time
Job Summary

The Patient Service Representative plays a vital role in ensuring the smooth operation of our clinic. As a key member of our team, you will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient appointment scheduling.

Key Responsibilities:

  • Coordinate and participate in daily clinic preparation, including patient identification, patient check-in, and charge posting.
  • Manage cash and maintain accurate records.
  • Provide exceptional customer service to patients and their families.
  • Collaborate with healthcare professionals to ensure seamless communication and care.
  • Stay up-to-date with insurance coverage rules and regulations.

Requirements:

  • Associate's degree in a related field or three years of experience in an office/customer service environment.
  • Successful completion of medical terminology course within one year of start date.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

About Carle Health:

Carle Health is a leading healthcare provider dedicated to delivering exceptional patient care and service. We are committed to fostering a culture of excellence, compassion, and teamwork.



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