Patient Services Coordinator

19 hours ago


Urbana, Illinois, United States Carle Foundation Hospital Full time
{"title": "Patient Services Representative", "description": "Job Summary

We are seeking a highly skilled Patient Services Representative to join our team at Carle Foundation Hospital. As a key member of our Physical Therapy department, you will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient appointment scheduling.

Key Responsibilities

  • Coordinate and participate in daily clinic preparation, including patient identification, patient check-in, charge posting, and cash management.
  • Provide exceptional customer service to patients, families, and healthcare providers.
  • Manage patient appointment scheduling, patient registration, and account setup.
  • Take and deliver messages to physicians, nurses, and other healthcare professionals.
  • Report medical information accurately, completely, and in a timely manner.

Requirements

  • Previous public contact position experience.
  • Basic computer skills and experience using fax machines, copiers, and other general office equipment.
  • Strong communication skills and ability to observe high standards of confidentiality.
  • Ability to prioritize and complete tasks under stressful conditions with interruptions.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

"}

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