Patient Services Coordinator
1 day ago
We are seeking a highly skilled Patient Services Representative to join our team at Carle Foundation Hospital. As a key member of our clinical operations team, you will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in, charge posting, cash management, and basic patient appointment scheduling.
Key Responsibilities- Coordinate and participate in daily clinic preparation, including patient identification, patient check-in, and charge posting.
- Manage patient appointment scheduling, patient registration, and account setup.
- Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
- Collaborate with healthcare professionals to ensure accurate and timely communication of patient information.
- Maintain accurate records and reports, ensuring compliance with regulatory requirements.
- Associate's degree in a related field or three years of experience in an office/customer service environment.
- Successful completion of medical terminology course within one year of start date.
- Previous public contact position, basic computer skills, and experience using fax machines, copiers, and other general office equipment.
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
As a Patient Services Representative at Carle Foundation Hospital, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated professionals who are passionate about delivering exceptional patient care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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