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Medical Office Coordinator
3 days ago
As a Medical Receptionist at American Family Care, you will serve as the first point of contact for patients, providing exceptional customer service and ensuring a smooth experience from registration to discharge. Your attention to detail and organizational skills will be essential in maintaining accurate patient records and processing payments efficiently.
Responsibilities
- Provide a warm and welcoming environment for patients, addressing their needs and concerns in a friendly and professional manner.
- Register patients, update records, and verify insurance information accurately and in a timely manner.
- Collect and process patient payments, addressing any collection or billing issues that may arise.
- Discharge patients accurately and efficiently, ensuring all necessary documentation is provided and procedures are followed.
- Assist with follow-up appointments and medical documentation requests, demonstrating a commitment to patient care and satisfaction.
- Balance daily patient charges against system reports, maintaining a high level of accuracy and attention to detail.
Qualifications
- A high school diploma or equivalent is required; previous medical office experience is preferred.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive compensation package, including benefits and incentives.
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