Store Manager

3 hours ago


Reston, Virginia, United States Bluemercury Full time
Store Manager Job Description

About Bluemercury:

We are a leading luxury beauty destination with a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. Our goal is to help people discover their unique self by shining a light on what makes them wonderfully distinctive.

Job Summary:

We are seeking a passionate Store Manager to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences by leading your team to provide exceptional service, in-depth product knowledge, and expert beauty advice.

Key Responsibilities:

  • Lead by example and exemplify our client-first service model in all interactions.
  • Drive sales and optimize customer service throughout your client interactions while building relationships.
  • Give, receive, and share information to ensure collective knowledge among team members and central business partners.
  • Inspire your team by sharing the brand vision and business challenges, giving meaning and empowerment to the team while holding them accountable to the highest standards.
  • Leverage strategy to achieve KPIs by analyzing the business, developing strategies to drive KPI success, delegating, and celebrating progress towards goals.
  • Consistently train and develop your team by utilizing coaching skills, empathy, performance management, and continuous improvement strategies.
  • Actively recruit top performers by building relationships to plan for and recruit a talent bench.
  • Operational Excellence: Execute all operational tasks with proficiency and advocate for knowledge-sharing and teamwork between all team members to support effective scheduling, inventory control, cost minimization, and profitability.

Client-Facing Responsibilities:

  • Build client relationships by building and maintaining strong, personalized relationships with customers.
  • Share your product expertise by possessing extensive knowledge of beauty products across various categories, including skincare, makeup, haircare, and fragrances.
  • Customize recommendations by offering tailored product recommendations based on individual client needs, preferences, and skin types.
  • Drive sales through effective communication of product benefits and promotions.
  • Support inventory management by assisting in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.

Requirements:

  • Focused on upholding dedication to fulfilling ideals of diversity, inclusion, and respect.
  • Strong interpersonal and communication skills, with the ability to connect up and down the organizational ladder to share knowledge.
  • Passion for beauty and staying updated with the latest trends and products.
  • Flexible availability, including days, evenings, Saturdays, and holidays.
  • Critical thinking, strategic partnerships, inspirational leadership.
  • Strong interpersonal skills and ability to communicate and share knowledge.
  • Resourceful and able to adapt quickly to changing priorities.

What We Can Offer:

  • An inclusive, challenging, and refreshingly fun work environment.
  • Empowerment to perform impactful work with tangible results.
  • Competitive pay, including commission and bonus opportunities.
  • Merchandise discounts and gratis.
  • Paid time off (PTO) for full-time hourly employees.
  • Coverage across medical, dental, vision, and 401K.
  • Advancement opportunities and mentorship to grow your career.
  • Employee Assistance Program (mental health and financial literacy resources).
  • Fully Funded education benefits may include 100% of tuition, books, and fees.
  • Colleague Resource Groups (CRGs), give-back/volunteer opportunities.

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