Retail Operations Supervisor

1 week ago


Rockville, Maryland, United States Flynn & O'Hara Full time

FlynnO'Hara Uniforms is a prominent Philadelphia-based organization dedicated to delivering top-notch school uniforms, athletic wear, and medical clothing since 1972. We are currently in search of a meticulous individual for the part-time Key Holder role at our retail establishment.

This position encompasses managing various facets of store operations to guarantee an exceptional customer experience while enhancing profitability. Enjoy a flexible schedule, a friendly work atmosphere, and competitive pay.

Key Responsibilities:
  • Oversee sales, operational activities, asset protection, and human resources duties in the absence of the Store Manager
  • Guide team members involved in sales, inventory control, and customer service
  • Uphold outstanding customer service standards and respond to customer inquiries efficiently
  • Track inventory levels and sales metrics to improve store performance
  • Leverage product knowledge to boost employee efficiency and service excellence
  • Ensure the store's appearance through effective housekeeping and visual presentation
  • Educate team members on visual merchandising best practices
  • Conduct physical inventory checks, manage merchandise receiving, and resolve discrepancies
  • Ensure adherence to company policies and procedures
  • Perform additional responsibilities as needed
Qualifications:
  • Previous retail experience is preferred
  • High School diploma or equivalent
  • Flexible availability without Sunday or late-night shifts
  • Strong written and verbal communication skills
  • Ability to excel in a fast-paced retail environment
  • Proficiency in Windows software applications
  • Excellent organizational and multitasking skills
  • Physical capability for standing, moving, and lifting up to 30 lbs.


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