Retail Operations Supervisor

2 weeks ago


Rockville, Maryland, United States The Salvation Army USA Southern Territory Full time

Location: Rockville, Maryland, United States

Organization: The Salvation Army, a globally recognized non-profit, faith-driven organization, is seeking a Retail Operations Supervisor.

Benefits: We provide a comprehensive benefits package that includes Health, Dental, Vision, and Hearing Insurance plans; Group Life Insurance; Retirement Benefits; Education Assistance; and Paid Vacation Days.

Job Overview:
As a Retail Operations Supervisor, you will oversee and engage in the daily activities of the store, ensuring adherence to established policies and procedures. Your responsibilities will include:

  • Managing the recruitment, training, disciplinary actions, performance evaluations, and supervision of all retail staff.
  • Ensuring the security and accountability of cash handling.
  • Maintaining the organization and visual appeal of merchandise, ensuring displays are consistently stocked.
  • Assisting customers in locating products and understanding store policies.
  • Supporting team members in resolving routine issues and executing special tasks.
  • Providing training and guidance to employees on effective operational methods.
  • Supervising cashier operations and assisting in the preparation of daily sales reports and bank deposits.
  • Overseeing the processing of incoming donations, ensuring items are sorted, stocked, or discarded appropriately.
  • Maintaining accurate records and documentation related to store operations.

Qualifications:
Successful candidates will possess:

  • Knowledge of effective customer service techniques.
  • Understanding of basic mathematical principles.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Experience operating a cash register and performing routine mathematical computations accurately.

Education:
A High School diploma or G.E.D. is preferred, along with experience in a retail environment or an equivalent combination of training and experience that provides the necessary knowledge, skills, and abilities.

Physical Requirements:
This role requires the ability to meet attendance standards and work positively with diverse personalities. The position involves limited physical effort, including sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, and carrying light objects (generally less than 50 lbs) for a significant portion of the workday.

Work Environment:
The work is conducted in a typical retail environment with minimal discomfort associated with weather changes.

Additional Information:
All employees acknowledge that The Salvation Army is a church and agree to uphold its religious mission in their professional conduct.

Equal Opportunity Employer: We welcome applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and we do not discriminate based on disability.



  • Rockville, Maryland, United States Lands' End Full time

    Join Our Team as a Retail Operations Supervisor!If you are a dynamic problem solver with a passion for exceptional customer service and a love for fashion, this role is designed for you. We value a positive demeanor, keen attention to detail, and the ability to cultivate brand loyalty through meaningful customer relationships.Key Responsibilities:Drive store...


  • Rockville, Maryland, United States Chico's Full time

    With a vast network of boutiques and outlets across the U.S., complemented by a robust online presence, our company thrives on sophisticated technology and resources to ensure ongoing success. We offer a range of career opportunities across various domains including finance, technology, and merchandising, inviting talented professionals to join our dedicated...


  • Rockville, Maryland, United States Flynn & O'Hara Full time

    FlynnO'Hara Uniforms is a prominent Philadelphia-based organization dedicated to delivering top-notch school uniforms, athletic wear, and medical clothing since 1972. We are currently in search of a meticulous individual for the part-time Key Holder role at our retail establishment.This position encompasses managing various facets of store operations to...


  • Rockville, Maryland, United States Lands' End Full time

    Senior Retail Sales Supervisor (Key Holder)As a Senior Retail Sales Supervisor (Key Holder), your primary responsibility will be to drive revenue and elevate the customer journey by delivering proactive sales support and assistance. Collaborating closely with the store management team, you will foster a positive environment for both customers and employees...


  • Rockville, Maryland, United States Painters Supply and Equipment Co. Full time

    Job OverviewPosition Summary: Painters Supply and Equipment Co. is seeking a dedicated Store Manager to oversee and enhance the customer experience in the Paint, Body, and Equipment (PBE) and Industrial Coatings sectors. This role involves effectively managing all operational facets of the retail outlet, including staff, clientele, inventory, and facility...


  • Rockville, Maryland, United States Ascena Retail Group Full time

    About Ascena Retail Group: Ascena Retail Group is dedicated to celebrating the essence and confidence of women through stylish and inspiring apparel. The organization prioritizes the empowerment of its workforce, fostering an environment rich in opportunities for career advancement.Position Overview:This role is pivotal in driving sales by providing...


  • Rockville, Maryland, United States Ascena Retail Group Full time

    About Ascena Retail Group: Ascena Retail Group is dedicated to celebrating the essence and individuality of women through a diverse range of fashion brands. The organization is committed to fostering a supportive work environment that encourages professional development and personal growth.Position Overview:This role is pivotal in driving sales by providing...


  • Rockville, Maryland, United States David's Bridal Full time

    Key Responsibilities: Customer Engagement Fosters and exemplifies a customer-centric culture throughout all positions. Responsible for proactive management of the sales floor by scheduling shifts, assessing performance, and delivering constructive feedback to ensure an exceptional customer journey. Facilitates continuous training and mentorship to improve...


  • Rockville, Maryland, United States David's Bridal Full time

    Key Responsibilities: Customer Engagement Cultivates and exemplifies a customer-centric environment throughout all levels of the organization. Responsible for effective floor management by scheduling shifts, evaluating performance, and providing constructive feedback to ensure an exceptional customer journey. Offers continuous coaching and...


  • Rockville, Maryland, United States David's Bridal Full time

    Key Responsibilities: Customer Engagement Cultivates and exemplifies a customer-centric atmosphere throughout all team interactions. Responsible for effective floor oversight by scheduling shifts, evaluating performance, and delivering constructive feedback to ensure an exceptional customer journey. Provides continuous mentorship and training to...


  • Rockville, Maryland, United States Kellanova Full time

    Position Overview:As a Retail Sales Supervisor at Kellanova, you will play a pivotal role in enhancing our presence in the snack industry by identifying and capitalizing on new sales opportunities.Key Responsibilities:- Collaborate with retail partners and internal teams to expand your territory and promote our renowned brands.- Utilize a data-driven...


  • Rockville, Maryland, United States Kellanova Full time

    Position Overview:As a Retail Sales Supervisor, you will play a pivotal role in enhancing our presence in the snack industry by identifying and capitalizing on additional sales opportunities.Key Responsibilities:- Collaborate with retail partners and internal teams to expand your sales territory by promoting our renowned brands.- Utilize a data-driven...


  • Rockville, Maryland, United States Road Runner Sports Full time

    Overview Become a part of our dynamic team as a Retail Store Co-Manager . Elevate your career with Road Runner Sports as our next Retail Store Co-Manager . In this role, you will harness your leadership capabilities to oversee both store performance and team dynamics. Your daily responsibilities will include enhancing the Customer experience by...


  • Rockville, Maryland, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention...


  • Rockville, Maryland, United States Food Lion Full time

    Job SummaryWe are seeking a highly skilled and motivated Perishable Department Associate to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, maintaining high standards of quality and safety, and driving sales growth in the perishable department.Key...


  • Rockville, Maryland, United States Trulieve Full time

    About TrulieveTrulieve is a leading provider of high-quality cannabis products and services. Our mission is to deliver exceptional customer experiences and provide relief to patients in need.Job SummaryThis role is responsible for overseeing the daily operations of a retail store, ensuring compliance with regulatory requirements and company policies. The...


  • Rockville, Maryland, United States EverLine Coatings - Central Maryland Full time

    Company OverviewEverLine Coatings, a rapidly expanding commercial service brand, is seeking a seasoned, dependable, and proactive Field Operations Supervisor to manage our Central Maryland operations. Our small yet swiftly growing team requires a vital leader for field training and support to effectively launch and sustain our expanding services.Job BriefIn...


  • Rockville, Maryland, United States Insight Global Full time

    Essential Qualifications:Bachelor's degree in Facilities Management, Business Administration, or a related discipline.At least 7 years of experience in facilities oversight, ideally within a commercial environment.Demonstrated experience in a leadership or supervisory capacity, showcasing effective team management and leadership abilities.A proactive mindset...


  • Rockville, Maryland, United States L Oreal USA Full time

    SalonCentric Key Holder - Part-TimeAre you enthusiastic about delivering outstanding customer experiences? Do you have a keen interest in the latest trends in hair and beauty? If yes, we invite you to consider a position as a Retail Sales Associate with SalonCentric, a part of a prominent beauty brand in the United States.Job Benefits:Flexible working hours...


  • Rockville, Maryland, United States Educology Solutions Full time

    Job OverviewSalary: Educology Solutions is in search of a Financial Operations Supervisor to oversee essential functions related to our financial management services. The primary role of this position is to ensure the effective management of daily operations concerning the Financial Services sector. This includes providing strategic guidance and oversight on...