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Retail Operations Supervisor

2 months ago

Rockville, Maryland, United States Lands' End Full time

Join Our Team as a Retail Operations Supervisor

If you are a dynamic problem solver with a passion for exceptional customer service and a love for fashion, this role is designed for you. We value a positive demeanor, keen attention to detail, and the ability to cultivate brand loyalty through meaningful customer relationships.

Key Responsibilities:

  • Drive store performance and enhance customer relationships to create a shopping environment that surpasses expectations.
  • Assist in the daily management of store operations, including planning, coordination, and overall strategic direction.

Qualifications:

  • Prior experience in retail leadership is essential; experience in specialty retail is highly preferred.
  • Demonstrated customer service and merchandising expertise is required.
  • Proven sales skills with a track record of meeting or exceeding sales targets.
  • Ability to elevate team performance through effective training, coaching, and accountability.
  • Strong communication and negotiation skills across all business levels.
  • Excellent organizational abilities, with a knack for delegating and prioritizing tasks.
  • Willingness to accept feedback and implement changes as necessary.
  • Flexibility to work varied hours to meet business needs.
  • Retail financial acumen is a must.

Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We do not discriminate against any employee or applicant based on their inquiries about compensation or any other protected characteristics.