Overnight Member Services Associate

2 weeks ago


Indianapolis, Indiana, United States Planet Fitness Full time

Become a part of our dynamic team at Planet Fitness - IN/TN Baker Group

If you have a passion for delivering outstanding customer support and excel in a lively atmosphere, we invite you to consider the role of Overnight Closer (Member Services Representative). Planet Fitness is a prominent player in the fitness sector, dedicated to fostering a welcoming and non-intimidating gym environment.

Position Overview:

  • Greet and assist members, potential members, and visitors with a warm and professional attitude.
  • Oversee front desk operations, including handling phone inquiries, checking in members, and conducting facility tours.
  • Update member profiles and promptly resolve any inquiries or issues.
  • Ensure the cleanliness of the facility and accurately complete closing procedures.

Qualifications:

  • Previous experience in customer service roles.
  • Basic proficiency in computer usage.
  • A sincere interest in health and fitness.
  • A cheerful and positive demeanor.
  • Dependability and punctuality are essential.
  • Excellent communication and problem-solving abilities.
  • High school diploma or equivalent required.
  • Must be at least 18 years of age.

Physical Requirements:

  • Frequent standing and walking throughout shifts.
  • Occasional lifting of items weighing up to 50 lbs.
  • Ability to work during overnight hours.
  • Possible exposure to cleaning agents.


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