Executive Director of Member Services
2 months ago
Are you a seasoned professional seeking a challenging role in a dynamic organization? Do you have a passion for delivering exceptional service to members and driving business growth? We are seeking a highly skilled and experienced Executive Director of Member Services to join our team at Purple Ink LLC.
About the Role
- Lead the development and implementation of strategic plans to enhance member services and drive business growth.
- Oversee the delivery of operational assistance to members, including regulatory compliance, lending, financial analysis, and strategic planning.
- Direct and coordinate research, development, and dissemination of regulatory analysis and information.
- Lead the design, development, and implementation of member planning sessions, educational programs, and customized training.
- Supervise the management of department staff and manage the departmental budget.
- Serve as a liaison to various committees and work closely with the management team to achieve business objectives.
Requirements
- 7-10 years of experience working in a financial institution or financial industry service provider, with a focus on lending, regulatory compliance, and/or financial analysis.
- Proven experience in managing teams and delivering results.
- Strong written and oral communication skills, with the ability to present effectively to various audiences.
- Excellent organizational and project management skills, with the ability to manage multiple tasks and stakeholders.
- Proficiency in Microsoft Office products (Word, Excel, PowerPoint).
- Ability to travel periodically, with occasional overnight stays.
What We Offer
- Competitive salary and bonus structure.
- Hybrid home/office work schedule.
- Comprehensive health and life insurance.
- 401(k) retirement plan.
- Professional development opportunities.
- Opportunities to impact the financial services industry and contribute to the success of our members.
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