Veterinary Front Desk Associate
6 days ago
Central Animal Hospital is seeking a highly skilled and compassionate Veterinary Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional client service, managing patient flow, and ensuring a seamless experience for our clients and their pets.
Responsibilities- Provide top-notch client service, responding to phone calls, emails, and in-person inquiries in a professional and courteous manner.
- Manage patient flow, scheduling appointments, and surgeries while maintaining accurate records and communicating effectively with veterinarians, technicians, and other staff members.
- Process payments, handle financial transactions, and maintain a high level of accuracy in all financial dealings.
- Assist with administrative tasks, such as data entry, mailings, and other duties as assigned.
- Develop and maintain a strong working relationship with clients, veterinarians, and other staff members to ensure a positive and supportive work environment.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1-2 years of experience in a veterinary clinic or animal care setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, veterinarians, and other staff members.
- Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
- Proficiency in computer software, including practice management systems and Microsoft Office.
- A dynamic and supportive work environment with a team of dedicated professionals.
- Competitive salary and benefits package, including medical, dental, and vision coverage.
- Opportunities for growth and advancement within our rapidly expanding practice.
- A comprehensive training program to ensure your success in this role.
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