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Fitness Front Desk Support

5 months ago

Scarsdale, United States StretchLab Full time

StretchLab Scarsdale is currently seeking a high energy, passion filled and motivated individual that is fitness minded and has a love for community and our brand

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to 'Live Long'. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, Pilates, and more - and brought in the world's leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab's proprietary flexologist ™ training ensures that their client's receive a world class stretching session. StretchLab currently has three locations in Southern California with immediate plans for expansion.

POSITION:

The ideal person will support all in-studio functionality including:

  • Sales: Member retention
  • Sales: assist and support the studio with external sales efforts including grassroots new member initiatives, brand awareness, corporate and private function sales.
  • Sales: Retail
  • Studio operations: phones, email, text
REQUIREMENTS:
  • 1+ years of fitness sales experience.
  • Ability to work independently and collaborate with studio manager
  • Excellent communication and strong interpersonal skills in person, on the telephone and via email.
  • Ability to excel in a fast changing, diverse environment.
  • Ability to recognize areas of improvement and make changes using good judgment.
  • An affinity and passion for fitness.
  • Solid writing and grammar skills.
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  • Professional, punctual, reliable and neat.
  • Strong attention to detail and accuracy.
  • Trustworthy and ability to handle confidential and sensitive information.
  • Ability to work harmoniously with co-workers, clients and the general public.
  • Proficiency with computers and Studio software.
DUTIES
  • Assist with lead generation and studio day to day management
  • Directly coordinate with all vendors, ensure that studio retail/products are stocked with accurate inventory counts
  • Supervise part time support staff
  • Proficiency in ClubReady to include revenue reports, attendance reports, etc. a plus
  • Independently make decisions related to high level customer service
  • Collect outstanding dues
  • Maintain cleanliness and organization of the fitness studio
  • Enforce StretchLab policies and procedures
  • Ensure all forms, administrative supplies, and studio literature is stocked and visible
  • Schedule and participate in networking/community events and studio promotions
  • Assist the studio in marketing campaigns to generate leads for the studio
  • Any other duties as assigned
COMPENSATION & BENEFITS:
  • This position offers a very competitive base salary; based on experience & performance.
  • Commission paid on sales
  • Opportunity to bonus, based on performance
  • Unlimited growth potential as well within the company including opening additional studios.


Our team currently has 5 locations throughout Westchester and Fairfield Counties (Scarsdale, Stamford, Fairfield, New Canaan and Westport) with a plan to open 4 additional studios in the area. We have an awesome team of almost 80 professionals and are looking for unique individuals looking to be a part of something special as we grow our footprint to 9 locations We look for individuals who can contribute to our top tier service with a passion and commitment to excellence.

All our employees have access to continuing education, stretch benefits, discounts, EAP, 401k. Employees working 30+ hours also have access to medical, dental & vision benefits as well as a host of other offerings.