Retail Operations Supervisor

2 weeks ago

Washington, United States PetSmart Store Support Group, Inc. Full time

RETAIL OPERATIONS SUPERVISOR

ABOUT OUR STORE:

PetSmart stands out as a unique retailer; we do not merely offer products, but rather solutions that promote joyful and healthy environments for pets and their owners. As a Retail Operations Supervisor, you will guide the store's operations with this perspective, overseeing every facet of our retail establishment from start to finish.

ABOUT OUR TEAMS:

In a store as expansive as ours, collaboration is essential to ensure efficient operations. As a Retail Operations Supervisor, you will assist in leading the team in the following key areas:

Team Leadership: As a pivotal figure in the store, you will be responsible for recruiting and training new team members on all aspects of PetSmart. You will inspire and encourage them to enhance their skills and knowledge throughout their professional journey.

Customer Engagement: You will collaborate with your teams to cultivate strong connections with our customers and their pets, ensuring their safety and well-being within the store. This responsibility also includes caring for our live animals and maintaining adequate stock levels of merchandise.

Retail Strategy Implementation: Working alongside your Store Manager, you will execute all strategic merchandising plans, drive sales, and establish benchmarks for success within our retail environment.

ABOUT YOUR CAREER:

Just as we support pets at every stage of their lives, we are committed to being there for you at every phase of your career. At PetSmart, you will have opportunities to:

- Gain experience across various business units, from retail to grooming services or our pet hotel.

- Enhance your leadership capabilities, progressing from Store Manager to District Manager.

- Embrace the challenge of launching a new store or revitalizing an underperforming location.

- Transfer to any of our numerous locations nationwide.

THE WARM AND FUZZIES:

While we have outlined job responsibilities to the best of our ability, the most rewarding aspects of working at PetSmart cannot be fully captured in a job description.

It’s the joy you experience when assisting a child in selecting their very first fish.

It’s the relief a pet owner feels when you help them choose the best food for their furry friend.

It’s the pride in giving a pet a makeover in our grooming salons and watching them leave with confidence.

It’s the happiness of reuniting a pet with their family after a delightful stay in our pet hotel.

It’s the celebration of milestones like birthdays, graduations from training classes, or successful adoptions.

It’s the small acts we perform that culminate in significant impacts for pets in need.

Working at PetSmart transcends mere employment; it’s a community united by a shared passion for pets.

We look forward to reviewing your application to join our Management team.

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