Retail Operations Manager

5 days ago


New York, New York, United States Compass Group Careers Full time
Job Overview

Culinary Business Leader sought for a dynamic role at Compass Group Careers. As a Retail Operations Manager, you will oversee the daily operations of two convenience stores on campus, ensuring exceptional customer satisfaction and efficient resource utilization.

Key Responsibilities
  • Coordinate daily administrative and operational tasks, including staff management, financial management, and inventory control.
  • Develop and implement marketing strategies to increase revenue and customer engagement.
  • Maintain knowledge of market trends and industry developments to inform business decisions.
  • Ensure compliance with safety and sanitation regulations, as well as company policies and procedures.
  • Purchase and manage inventory, including ordering and receiving stock.
  • Collaborate with the culinary and marketing teams to develop new programs and initiatives.
  • Act as the primary liaison with clients, providing exceptional customer service and support.
Requirements
  • Culinary degree or equivalent experience.
  • Three or more years of supervisory experience in retail food service operations.
  • Strong leadership, management, and mentorship abilities.
  • Excellent written and verbal communication skills.
  • Financial, budgetary, accounting, and computational skills.
  • Proficient in Microsoft Office programs, email, and other necessary computer programs.
  • ServSafe certification.
Benefits
  • Medical, dental, and vision insurance.
  • Life insurance and AD.
  • Disability insurance.
  • Retirement plan.
  • Paid time off.
  • Holiday time off.
  • Associate shopping program.
  • Health and wellness programs.
  • Discount marketplace.
  • Pet insurance.
  • Commuter benefits.
  • Employee assistance program.
  • Flexible spending accounts.


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