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Retail Operations Manager

2 months ago

New York, New York, United States Away Full time
About Away

We're a travel company that believes in the transformative power of travel. Our mission is to make travel more seamless for everyone. We're looking for a Retail Regional Manager to join our Retail Operations team and oversee stores across the west coast and midwest.

Job Summary

We're seeking a business leader to connect our store teams with the resources and tools they need to succeed. As a Retail Regional Manager, you'll supervise stores across your region, ensuring that all leaders are set up for success by setting clear expectations, providing meaningful feedback, and identifying growth opportunities. You'll also manage labor and workforce management, mentoring Store Managers on best practices and advocating for additional headcount when necessary.

Key Responsibilities
  • Supervise stores across your region, ensuring all leaders are set up for success
  • Manage labor and workforce management, mentoring Store Managers on best practices
  • Onboard new team members, ensuring their new hire experience is people-centric and on brand
  • Oversee performance management, including appraisals, promotions, development plans, and progressive discipline
  • Oversee business performance and develop action plans to ensure store teams meet/exceed plan
  • Foster a positive, engaging, and inclusive work environment that embodies Away's mission and values
  • Build and maintain strong partnerships with cross-functional departments to ensure successful retail strategies
Requirements
  • Minimum 3 years of experience in a multi-unit retail management position
  • Previous experience in a store management role
  • Impactful communicator with experience driving sales and lifting store performance
  • Agile and motivated by a fast-paced environment
  • Passionate about transforming travel for all
What We Offer

We're committed to providing a total rewards package that includes compensation, benefits, and opportunities for growth and development. Our salary range is $115,000 - $122,000 annually, and this role is eligible to participate in our Annual Company Performance Incentive Bonus Plan. We also offer equity grants, health insurance, 401(k) matching, and paid time off programs.

How We Work

We're intentional about our approach to modern work, focusing on fostering an environment that empowers, enables, and supports our workforce. This role requires up to 40% travel to visit stores within your region.

Our Commitment

We're dedicated to hiring a diverse workforce that celebrates an inclusive culture and a sense of belonging. We're committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures.