Patient Services Representative
2 weeks ago
We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at the University of Minnesota's Boynton Health Eye Clinic. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities- Welcome and direct patients, visitors, and other customers to the appropriate care area
- Check in patients in an accurate, efficient, and timely manner, capturing or completing the registration process as needed
- Collect and accurately collect co-pays or appropriate fees/payments, and collect documentation of informed consent to services
- Provide patients with appropriate forms, questionnaires, and direct them to the appropriate care area
- Resolves non-clinical patient issues, provides backup and coverage as needed, and prioritizes between functions to maximize efficiencies of clinic schedules and reduce patient waiting times
- Communicate to patients information about the organization's services, including access to Urgent Care, Gopher Quick Clinic, Primary Care, Women's Health, Physical Therapy, Nutrition, Travel Clinic, and other areas of clinical services
- Arrange any accommodation or interpreter services needed for the patient visit, answer telephone calls, respond appropriately, and redirect calls as needed
- Maintain knowledge of appointment scheduling practices, policies, and procedures, and schedule appointments or procedures in clinic in an accurate and timely manner
- Front desk resource/liaison for patients, providers, and staff, and maintain confidentiality of patient health data
- Bachelor's degree in Business, Office Administration, or related field, or equivalent experience
- Experience in a related healthcare or medical clerical position, preferably in a multicultural setting
- Excellent communication and customer service skills, with the ability to communicate verbally and in writing in clear, understandable English
- Demonstrated critical thinking skills, attention to detail, and ability to function with multiple priorities and interruptions
- Flexibility with assignments and ability to perform a wide variety of front desk functions
- Demonstrated commitment to promoting a culture that respects and advances diversity and inclusion
Boynton Health is a nationally recognized leader in college health, transforming health and academic success for students. Our mission is to create a healthy community by working with students, faculty, and staff to achieve physical, emotional, and social well-being.
-
Patient Services Representative
1 month ago
Minneapolis, Minnesota, United States Viverant Physical Therapy Full timeJob Title: Patient Services RepresentativeViverant Physical Therapy is seeking a highly organized and customer-focused Patient Services Representative to join our team. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Register...
-
Patient Service Representative
4 weeks ago
Minneapolis, Minnesota, United States Retina Consultants of Minnesota Full timeJob Title: Patient Service RepresentativeWe are seeking a highly motivated and detail-oriented individual to join our team as a Patient Service Representative at Retina Consultants of Minnesota. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our...
-
Patient Services Representative
2 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at the University of Minnesota's Boynton Health. As a key member of our mental health clinic, you will play a vital role in supporting the care needs of our patients.Key ResponsibilitiesScreen patients and collect relevant data to identify their...
-
Patient Service Representative
2 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Representative to join our team at University of Minnesota Physicians. As a Patient Representative, you will play a vital role in maintaining a welcoming and efficient environment for our patients and staff.Key ResponsibilitiesProvide exceptional customer service to patients, guests, and...
-
Patient Service Representative
4 weeks ago
Minneapolis, Minnesota, United States Vitreoretinal Surgery PLLC Full timeJob Title: Patient Service RepresentativeWe are seeking a highly organized and detail-oriented Patient Service Representative to join our medical practice. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Answer multi-line phones...
-
Patient Services Representative
2 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at the University of Minnesota. In this role, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesProcess patient registrations and admissions for...
-
Patient Services Representative
2 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at the University of Minnesota. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process for our patients.Key ResponsibilitiesInitiate patient care episodes...
-
Patient Services Representative
2 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at the University of Minnesota's Boynton Health. As a key member of our mental health clinic, you will play a vital role in supporting the care needs of our patients.Key ResponsibilitiesScreening and Assessment: Collect patient data, ensure...
-
Patient Services Representative Float
3 weeks ago
Minneapolis, Minnesota, United States Advent Full timeJoin Our Team as a Patient Services RepresentativeWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at ADVENT. As a Patient Services Representative, you will be the face of our organization and interact with patients at various stages of their treatment journey.Key Responsibilities:Greet patients and...
-
Patient Service Representative
2 weeks ago
Minneapolis, Minnesota, United States Vitreoretinal Surgery PLLC Full timeJob SummaryWe are seeking a highly organized and patient-focused Patient Service Representative to join our medical practice. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Your primary responsibilities will include greeting and checking-in patients, verifying...
-
Patient Services Representative
1 month ago
Minneapolis, Minnesota, United States ADVENT Full timeJob OverviewAt ADVENT, we're seeking a highly skilled and compassionate Patient Services Representative to join our team. As the face of our organization, you will interact with patients at various stages of their treatment journey, providing exceptional care and support.Key Responsibilities:Accurately check patients into EHR using established patient...
-
Patient Services Representative
2 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Full timeAbout the RoleThe Patient Services Representative plays a vital role in supporting provider staff at Boynton Health, ensuring patients receive high-quality ambulatory care in a mental health clinic setting.Key ResponsibilitiesScreen patients to assess their care needs, collecting data and ensuring eligibility for services.Interview patients to gather history...
-
Patient Services Representative Float
2 weeks ago
Minneapolis, Minnesota, United States Advent Full timeJob OverviewAt ADVENT, we're passionate about improving healthcare and creating memorable experiences for our patients and team members. As a Patient Services Representative Float, you'll play a vital role in delivering exceptional patient care and support.Key ResponsibilitiesProvide exceptional patient care and support, interacting with patients at various...
-
Customer Service Representative
2 weeks ago
Minneapolis, Minnesota, United States HealthPartners Full timeThe patient financial services representative plays a crucial role in ensuring timely resolution of patient concerns related to billing and insurance. Key responsibilities include thorough research and effective communication to resolve issues and provide excellent customer service.Key Responsibilities:Research and resolve patient billing and insurance...
-
Patient Representative
2 weeks ago
Minneapolis, Minnesota, United States Artius Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Representative to join our team at Artius Solutions. As a Patient Representative, you will play a vital role in ensuring the smooth operation of our clinic and providing exceptional patient care.Key ResponsibilitiesMaintain a welcoming and friendly profile in the clinic, ensuring a...
-
Nutrition Services Representative
2 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob SummaryFairview Health Services is seeking a skilled Nutrition Services Representative to join our team. As a key member of our nutrition services staff, you will play a vital role in guiding patients through the room service process by phone and collaborating with hospital staff to ensure accurate diet order information.ResponsibilitiesTaking meal...
-
Nutrition Services Representative
6 days ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeJob Summary:Fairview Health Services is seeking a skilled Nutrition Services Representative to join our team. As a key member of our nutrition services staff, you will play a vital role in guiding patients through the room service process by phone and collaborating with hospital staff to ensure accurate diet order information.Responsibilities:Taking meal...
-
Minneapolis, Minnesota, United States Advent Full timeJob OverviewAt ADVENT, we're passionate about delivering exceptional patient care and creating a positive work environment. As a Patient Services Representative Float, you'll play a vital role in ensuring our patients receive the best possible experience.Key ResponsibilitiesProvide exceptional patient service and interact with patients at various stages of...
-
Patient Services Representative
2 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Full timeAbout the JobWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at the University of Minnesota's Eye Clinic. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Welcoming and guiding...
-
Patient Services Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Regency Hospital Full timeJob Title: Patient Services RepresentativeOverview:Regency Hospital is seeking a Patient Services Representative to join our team. As a Patient Services Representative, you will play a vital role in ensuring that our patients receive exceptional care and service.Responsibilities:Assist with day-to-day functions, events, and services that promote an excellent...
