Patient Services Representative Float Position
3 weeks ago
Job Overview
At ADVENT, we're passionate about delivering exceptional patient care and creating a positive work environment. As a Patient Services Representative Float, you'll play a vital role in ensuring our patients receive the best possible experience.
Key Responsibilities
- Provide exceptional patient service and interact with patients at various stages of their treatment journey
- Accurately check patients into the Electronic Health Record (EHR) using established protocols
- Order Sleep Study devices and upload reports into the system
- Review future clinic schedules to ensure insurance and necessary patient documentation is complete
- Schedule patient appointments and answer call center calls as needed
- Ensure accurate documentation and patient payment processing
- Cross-train as a Care Coordinator or Medical Assistant as needed
Requirements
- Prior medical experience preferred
- Proven ability to independently apply best practices in time management
- Strong customer service focus and solid technology skills
- Ability to work in a fast-paced environment and multitask effectively
Why Choose ADVENT?
- Culture that values kindness, solutions, and teamwork
- Generous PTO and holiday pay
- 401k contribution and convenient Monday-Friday schedule
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