Patient Services Representative Float Position

3 weeks ago


Minneapolis, Minnesota, United States Advent Full time

Job Overview

At ADVENT, we're passionate about delivering exceptional patient care and creating a positive work environment. As a Patient Services Representative Float, you'll play a vital role in ensuring our patients receive the best possible experience.

Key Responsibilities

  • Provide exceptional patient service and interact with patients at various stages of their treatment journey
  • Accurately check patients into the Electronic Health Record (EHR) using established protocols
  • Order Sleep Study devices and upload reports into the system
  • Review future clinic schedules to ensure insurance and necessary patient documentation is complete
  • Schedule patient appointments and answer call center calls as needed
  • Ensure accurate documentation and patient payment processing
  • Cross-train as a Care Coordinator or Medical Assistant as needed

Requirements
  • Prior medical experience preferred
  • Proven ability to independently apply best practices in time management
  • Strong customer service focus and solid technology skills
  • Ability to work in a fast-paced environment and multitask effectively

Why Choose ADVENT?
  • Culture that values kindness, solutions, and teamwork
  • Generous PTO and holiday pay
  • 401k contribution and convenient Monday-Friday schedule


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