Patient Services Representative Float
1 month ago
At ADVENT, we're passionate about improving healthcare and creating memorable experiences for our patients and team members. As a Patient Services Representative Float, you'll play a vital role in delivering exceptional patient care and support.
Key Responsibilities- Provide exceptional patient care and support, interacting with patients at various stages of their treatment journey
- Accurately check patients into the Electronic Health Record (EHR) using established protocols
- Order Sleep Study devices and upload reports into the system
- Review future clinic schedules to ensure insurance and necessary patient documentation is complete
- Schedule patient appointments and answer call center calls as needed
- Own the opening and closing of clinics, ensuring documentation is complete and patient payments are received
- Order medical supplies and pharmaceuticals as needed, following established protocols
- Cross-train as a Care Coordinator or Medical Assistant, depending on clinic needs
- Prior medical experience is preferred, but not required
- Proven ability to independently apply best practices in time management and multitasking in a fast-paced environment
- Strong customer service focus and solid technology skills, including Outlook, Word, Excel, and Electronic Health Records
- Great attention-to-detail and accuracy in work, with a solution-oriented problem-solving approach
- Strong work ethic, commitment to teamwork, and a positive attitude
- A culture that values kindness, solutions, and encourages questions
- Generous PTO and holiday pay, 401k contribution, and a convenient Monday-Friday schedule
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Patient Services Representative Float Position
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Patient Services Representative Float
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Minneapolis, Minnesota, United States ADVENT Full timepbJobTitle:/bPatientServicesRepresentativeFloat/ppbJobSummary:/b/ppWeareseekingahighlyskilledPatientServicesRepresentativeFloattojoinourteamatADVENT.AsaPatientServicesRepresentativeFloat,youwillberesponsibleforprovidingexceptionalpatientcareandsupportinourclinics./ppbKeyResponsibilities:/b/pulliGreetpatientsandaccuratelycheckthemintotheElectronicHealthRecord...
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