Commercial Roofing Operations Manager

2 weeks ago


Knoxville, Tennessee, United States noor staffing Full time
Position Overview

Noor Staffing is collaborating with a prominent contractor in the commercial roofing sector, seeking a skilled Service Manager to oversee their operations. This role is crucial for driving business growth, enhancing customer satisfaction, and fostering the development of field personnel.

Key Qualifications:

  • 3-5 years of experience in commercial roofing, with at least 3 years in sales or customer service (experience in roofing or commercial construction is preferred)
  • Proficient in Microsoft Word and Excel
  • Strong interpersonal skills for building relationships
  • Proactive and solution-oriented mindset
  • Commitment to a strong work ethic and supporting the growth of team members

Core Responsibilities:

  • Drive business growth through effective customer engagement and relationship management
  • Deliver outstanding customer service through prompt communication and resolution of issues
  • Estimate and manage service projects
  • Mentor and develop field staff, focusing on career advancement and training opportunities
  • Organize and coordinate service projects, handle documentation, and maintain clear communication

Employee Benefits:

  • Health, Dental, and Vision Insurance
  • 401k Retirement Plan
  • Life Insurance Coverage
  • Short-Term Disability Benefits
  • Company Vehicle and Fuel Card
  • Company Laptop and Mobile Phone
  • Paid Time Off
  • Per Diem Allowance


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