Commercial Roofing Service Operations Manager
2 months ago
Noor Staffing is collaborating with a prominent commercial roofing firm in search of a skilled Service Manager to oversee their roofing service operations. This role is pivotal in fostering sales growth, ensuring superior customer satisfaction, and nurturing the development of field personnel.
Key Qualifications:
- 3-5 years of experience in commercial roofing along with 3 years in sales or customer service (preferably in roofing or commercial construction)
- Proficient in Microsoft Word and Excel applications
- Exceptional skills in building and maintaining relationships
- A positive, solution-oriented mindset when facing challenges
- A strong work ethic with a commitment to supporting the growth of team members
Core Responsibilities:
- Enhance sales growth through effective customer engagement and relationship management
- Deliver outstanding customer experiences through prompt communication and resolution of issues
- Estimate and manage service projects efficiently
- Develop and mentor field staff, focusing on their career advancement and training
- Organize and coordinate service projects, handle documentation, and maintain clear communication
Employee Benefits:
- Comprehensive Health, Dental, and Vision Insurance
- 401k Retirement Plan
- Life Insurance Coverage
- Short-Term Disability Benefits
- Company Vehicle and Fuel Card
- Company Laptop and Mobile Phone
- Paid Time Off
- Per Diem Allowance
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