Commercial Roofing Service Operations Manager

2 months ago


Knoxville, Tennessee, United States noor staffing Full time
Position Overview

Noor Staffing is collaborating with a prominent commercial roofing firm in search of a skilled Service Manager to oversee their roofing service operations. This role is pivotal in fostering sales growth, ensuring superior customer satisfaction, and nurturing the development of field personnel.

Key Qualifications:

  • 3-5 years of experience in commercial roofing along with 3 years in sales or customer service (preferably in roofing or commercial construction)
  • Proficient in Microsoft Word and Excel applications
  • Exceptional skills in building and maintaining relationships
  • A positive, solution-oriented mindset when facing challenges
  • A strong work ethic with a commitment to supporting the growth of team members

Core Responsibilities:

  • Enhance sales growth through effective customer engagement and relationship management
  • Deliver outstanding customer experiences through prompt communication and resolution of issues
  • Estimate and manage service projects efficiently
  • Develop and mentor field staff, focusing on their career advancement and training
  • Organize and coordinate service projects, handle documentation, and maintain clear communication

Employee Benefits:

  • Comprehensive Health, Dental, and Vision Insurance
  • 401k Retirement Plan
  • Life Insurance Coverage
  • Short-Term Disability Benefits
  • Company Vehicle and Fuel Card
  • Company Laptop and Mobile Phone
  • Paid Time Off
  • Per Diem Allowance


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