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Commercial Roofing Operations Manager

2 months ago

Knoxville, Tennessee, United States noor staffing Full time
Position Overview

Noor Staffing is collaborating with a prominent contractor in the commercial roofing sector, seeking a skilled Service Manager to oversee their operations. This role is pivotal in driving sales and ensuring outstanding client satisfaction while fostering the development of field personnel.

Key Qualifications:

  • 3-5 years of experience in commercial roofing and a minimum of 3 years in sales or customer service (experience in roofing or commercial construction is preferred)
  • Proficient in Microsoft Word and Excel applications
  • Exceptional skills in building and maintaining relationships
  • A positive, solution-oriented mindset when facing challenges
  • A strong work ethic with a commitment to supporting the growth of team members

Core Responsibilities:

  • Enhance sales performance through effective customer engagement and relationship management
  • Deliver exceptional customer service through prompt communication and resolution of issues
  • Estimate and manage service projects efficiently
  • Mentor and develop field staff, focusing on career advancement and training opportunities
  • Organize and coordinate service assignments, handle documentation, and maintain clear communication

Employee Benefits:

  • Comprehensive Health, Dental, and Vision coverage
  • 401k retirement plan
  • Life Insurance options
  • Short-Term Disability benefits
  • Company vehicle and fuel card
  • Company-provided laptop and mobile phone
  • Paid vacation time
  • Per Diem allowances